Location

Building smelled old and the room was outdated and didn't seem the cleanest. The toilet seat was broken.

location

dirty tub, hard bed , poor heat

we had a scary medical incident well there and the staff on shift at the time were AMAZING and the staff that came on next were obviously briefed good on what had happened and were also very good and caring , going the extra mile .

No negatives

Super convenient location. Friendly & accommodating staff. Restaurant attached was a plus.

There's not much for soundproofing and the beds were a bit too soft for my personal comfort.

Friendly helpful staff!

Rooms are getting dated and worn out, cleaning could be better, moved a chair and found garbage under it!

great location and very friendly staff

n/a

Didn’t know anything about breakfast, wasn’t informed. But if it was from Denny’s I just ate there and had the worst fish and chips in my life. When I booked the hotel I had previously stayed at the Ramada and again I wasn’t impressed by the cleanliness of the place and asking time again just to have my room cleaned which was done once in a two week stay. Not to mention the bugs. Hoping for a cleaner place and even had asked it to be set up for a regular cleaning which didn’t happen and also called for it to be done and didn’t happen. Think the rooms need a dredging up due to dents and tips in the wall covering and broken tiles in the bathroom and a fan that wouldn’t shut off even after I was told if I turned down the thermostat it still ran. Looks like I am a glutton fir punishment since I just booked another stay for two noughts due to work…

Think I said it all in the last paragraph

The location was good, the staff was very friendly. The check-in, check-out process was simple and quick.

The hotel was quite dirty, when we got to our room, I noticed that there was a dirty towel hanging on the back of the bathroom door. I did let the front desk know and they were very apologetic and said they would get it sorted right away, as we had to leave shortly after check in. Upon our return the dirty towel was still there. When I inquired with the front desk again, they advised me that the towel was picked up, which it wasn't. They had gone to the wrong room and collected their towel instead. It was quite late and I asked for housekeeping to collect the towel the following day which they said they would make sure it gets sorted in the morning. I ended up having to go back to the front desk the following day as it was not picked up by housekeeping. Finally once we returned in the late afternoon, the towel was picked up and new towels were put in. The ceiling by the shower also had water damage and looked to be moldy. The beds weren't super comfortable and the hotel room was quite worn down. I think partially the issue was a super busy weekend and under staffed.

The location was fine. Denny’s restaurant was poor. Low on staff. Had to wait to order, then wait to receive food.

Cleanliness overall. The room’s washroom the tub look like mould, the sink was rusting out. The elevator appears not to be cleaned and the lobby was tidy but chips in the floor tiles and a big stain on the carpet in the foyer. Furniture had garbage stuffed in the sides.

I found the bathroom smelled and I found towels on the back of the bathroom door that looked like they had been used

Had breakfast at Denny’s, I liked the shampoo and conditioner, really liked the shampoo and conditioner

I didn’t like that the ice machines weren’t working

Has gone down hill

restaurant

The sheets and towels were clean, they were pet friendly, and the room was a decent size.

There was black mold in the bathroom, the walls looked like they had never been cleaned, the beds were so old and used it was like sleeping on partially filled air mattresses, the wallpaper was peeling off of the walls, and the room was in desperate need for a deep clean.

location was good.

no cleaning staff for the three days I was there.