Property

$36 for two mixed drinks in a CAN to order from the app and essentially to pick it up yourself. “Service fee” is $6. Not even delivered to me. That is ridiculous.

Location / facilities

Cost of food was extortionate. Staff weren’t as friendly as we had experienced elsewhere on our trip

The location was perfect but ...

The service, front desk and surroundings could be better

Location and nice staff

Paying as a guest for parking 42$ per night is just a rip off. Too expensive for what you get, more Centerparc experience than "paradise resort" that you pay for.

Great location, beautiful spot. We loved having a pool right near our room, and having an option of using the other four pools as well. Everything seemed very clean.

There are very limited dining options and they are very overpriced and service is extremely slow. It would really be nice if they offered a continental breakfast to customers. Also, we had an issue with our keys working only intermittently, and I had requested a call back from a manager but that never happened. We had a few other minor issues. It seems like they could use an overhaul of their management.

beautiful, family friendly

the bed was not comfortable at all.

The staff was great and the property was very clean. It was also fun to feed the ducks :)

Like most resorts the food and drinks were expensive.

I loved how clean it was and how close it is to everything. It was beautiful.

I didn’t like the pet fee. We stayed for two days and it was $150 dollars. If you stayed a week it would have been $150 dollars. I feel like it should be prorated Also I think parking should be included and not 45 a night.

Staff, room, grounds

Food

The location and environment were amazing. The staff were great.

There was a lot of dog poop in grass areas. Prices were pretty high for drink and food. Doesn't feel right to be charged for parking.

Property and it's location

The activities are family oriented, amazing place, clean and the quality of the food is really good.

Beds could be more comfortable, the keys weren't working all the time. Check in and check out can be improved so we feel we get the best value for the money since you pay 2 nights and only enjoy one day for example.

The birds

The rain

Exciting for kids with plenty activities incl. mini golf, basketball, pools, etc. Less so for parents perhaps...

Quality of food at Barefoot restaurant was rather abysmal, so we didn't even risk Tidal their main restaurant.

people were generally nice, and the location is nice

my toilet started leaking while i was using it, and it ended up that i stepped in my own pee from this leak. When i told the front desk they told me "oh we'll send an engineer right away", but at that point I was already checking out. I got no compensation for that. Furthermore the shower was malfunctioning the whole trip, with pieces from the shower physically falling apart and I always had to fix it. I would've given a better review if I got some compensation, overall I was extremely pissed off about stepping in my own piss.

The location was nice. The facilities were outdated and when comparing what we thought we booked from photos this was more of a Comfort Inn with a fancy facade.

The staff told us that they would not be doing any room cleans during our four day stay. We called each day and had to plead with them to come turn a room. We have two adults and two children in our room. If I wanted to clean up after myself I would have booked an AirBnb. Cleaning a room each day at a $350+ per night hotel should be standard. They also charge for parking at your room....$44 per day to park at a room where you are already paying to stay. The place was way over priced for what you get. Rooms sucked and you could easily book something less expensive.

Excellent everything

Jacuzzis we’re not working g:(