Air conditioning

The room service was bad. The replacement towels were on the sink. Not clean. There was no drinking water in the room. Air dryer were broken. No room service. remote TV was broken.

Price for the night & close to Disneyland. Staff was friendly.

Parking can get tight & the place could use some maintenance like paint there were some chips in the floor boards but not at all bad

Good location, room comfortable enough and clean.

Wifi so bad, staff not so friendly

There wasn't any breakfast

Nothing at all

There was no breakfast which was advertised online, there was only 3 pillows and we didnt get a balcony like we requested!

They had the room clean when I arrived

I had to get the front desk to unlock my room EVERYTIME I TRIED TO ENTER I HAD TO WAKLK FAR TO THE FRONT DESK WITH HESVY GESR I WAS BRINGING IN N OUT ZERO COST HANGERS IN YHE VLOSET-It TOOK AN HOUR FOR THRM YO BRING THEM SFTER CHECKIN THE TOOLET CLOGGED/NOT BY ME THEY NEVER CAME TO CLEAN IP THE BATHROOM AFTER YHEY SNAKED THE TOILET

Good location, staff was friendly, gated

Could here the guests next to us the entire night and morning and the room had a weird smell

There is no breakfast

We didn’t eat anything

room was spacious

the shower was handicap I had kids so it was hard to take them a bath with no bathtub. and check in was at 3pm , got there for check in and had to wait half an hour because room wasn’t ready and bed sheets had like holes from like cigarette burns

jaccuzzi buthtub in the room and also clean

will be more than perfect for a slight cheaper pricing

Attentive and courteous staff.

Every other day service cleaning.

No daily maid service

The in-room jacuzzi tub was nice.

Donovan, the front desk worker seemed okay upon check-in. However once we came back to let him know about a couple of issues in our room, he seemed annoyed. We just didn't want to be charged for damage/missing items because there are literally signs in the hotel room showing individual costs for things should they come up missing and/or damaged. We let him know that the remote in our room didn't have a back (minor issue I know) but since they were so diligent to list costs for things, I figured we should be diligent in checking out the room before we stayed there for 2 days! The other issue we noticed was the door didn't seem to be secure! It locked, but it didn't completely close when shut. When I mentioned this to Donovan, his response was, "I'll keep that in mind." ... I was concerned about our safety as this is where my husband and I were going to stay for the next 2 nights!! We paid over $400 for 2 nights, so we should have, at the very least, felt as though we were safe! When we checked in, Donovan told us there would be a gate we needed to go through and gave us the code. He also mentioned there is another gate, but that gate stays closed the majority of the time. No big deal, we knew we would just use the front entrance gate. Which is fine, except that it doesn't automatically open upon exiting, and there isn't a device to enter the code on that side of the gate! ** I will also mention the first time we entered the code, we noticed the gate has a delay** Well, after we checked into our room, we were ready to leave to Disneyland. So we unloaded our things and got in the car. When we got to the gate it didn't auto open, so I called the front desk. Donovan answered, and I let him know that we were trying to exit, but the gate wasn't opening. He immediately assumed that we were trying to exit out of the other gate.

location

asked for maid service and didn't get it