Great location

Hotel was being renovated which resulted in noise and an overall dirty exterior to the property. I had to request a move due to noise of drills, hammers etc during my stay. Fortunately the staff was able to move me to an acceptable room.

Great size room Very comfortable beds

Considering the high cost per night, the room was shabby and tired. Very poorly painted and grubby marks around door. Fitting fell off the bath rail. The fan didn't work in the bathroom. Very stingy toiletries. Only one chair. Mismatched and worn furniture They key cards didn't work so were issued with a replacement, but only one to share as they were in short supply. Having used Holiday Inn Missoula multiple times over the years we were very disappointed and probably won't use again I understand the hotel is undergoing a refurbishment - as a gesture of goodwill a reduction in room rate would have been appreciated.

Great location for downtown Missoula activities

Bed was very hard and noisy ventilation

Very accommodating staff. Really appreciate being able to store a small bag for a few days.

Nice, clean, good location

Well, maybe it was just bad luck, but the walls seem paper thin. Could hear people talking all night next door. Not acceptable for this category hotel

We didn't really stay at the Holiday Inn. I woke up to a voicemail stating there had been an issue with the reservations system and the property was oversold. The staff had already secured a room for us at the Comfort Inn, and Holiday Inn picked up the charge. The new reservation was seamless and we got a nice river view room. Great customer service!

I booked the Holiday Inn so we would be close to the river walk and central downtown. The Comfort Inn was great, but not as convenient.

Indoor pool and spa, convenient location, spacious room

Limited dining and no bar. My room was right above the front door with constant noise from opening and closing

closeness to UofM

price at graduation time was too high