The scenery. The balcony. Lots of lighting

I loved everything.

The room and property were very clean and there was a lot nearby or a short ride away from. The area is beautiful.

They asked if they could get us a car to the cruise port and I said sure. I thought it may be like a complimentary service like some hotels do to airports. It wasn't, and she said it would be $70. After that she took my card for incidentals. Which I thought also meant payment for the shuttle. The next day they called at 12:00 to let us know our shuttle was here. It was supposed to get there at 12:30, but no biggie. When we got down, they didn't understand that we didn't know who the shuttle driver was (despite no one being there with a marked car). After eventually locating our driver and getting in the car, he started taking the wrong way and I said "we're going to the cruise port, right?", and he said that he was going to the airport. So we got that figured out. After waiting at the cruise port to unload, he says it's $85. And I said I already paid and they had told us it was $70. Mind you, we were in the car for 30 minutes and he never said anything. Now we're at the cruise port and I have no service, it's crowded, and there are tons of cars honking and people yelling. The driver is like call the hotel. I'm like I can't, i don't have service. And he's like well check your bank account, and I'm like I DONT HAVE SERVICE! Eventually the driver gets ahold of the hotel and I speak with the person at the desk and she says oh no, we don't take payment for them because they are a third party service. And I'm like you didn't tell us that. And then it turns out that this guy only takes cash which we barely had enough. And then he was mad that we didn't tip him and I was like dude... Point of the story, don't use their 3rd party shuttle service. It's cheaper, safer, and just overall better to use a Lyft or Uber.

Location and beds

I liked some of the staff

Lack of elevator ease, beds hard, everything was way over priced, so many homeless around, no parking for less then 30.00, water pressure sucked, breakfast is literally 30.00 per person. Bathroom is tiny. Will not be back

地理位置超赞 周围很多吃的

没有

Great location downtown near many restaurants. Views are amazing and the staff is very polite and welcoming during your stay. I stayed at the Hyatt back in 2016 and it’s my go to spot everytime for me and my fiancé

They don’t have a microwave

The balcony

No microwave

The rotating bar was cool. We met 2 x friendly members of staff. The first was on Guest Services, I can't remember his name but he was from Jamaica. He was helpful and upbeat. The 2nd was at the check out desk, she was efficient but didn't ask how our stay was.

I got food poisoning from the wings I had at Twenty Two Storys on Saturday night. I spent the following 2/3 days in agony. I was told by the pharmacist to eat plain foods so I got some rice crispies for the room. When I asked for a bowl from the kitchen it seemed like a massive deal and they didn't want to give me one. I asked at the main reception and they didn't seem to want to help either. I got the general feeling that staff just didn't want to help, they saw it as a chore. The price of water is disgusting! I paid $8 for a bottle of water from your market and the bottles of water in the room which should be complementary were $4 each!!! This is robbery!

The view from the balcony and the room itself

The price of the valet parking was ridiculous and having to wait almost and hour for your vehicle.

Everything

ALL of the staff went above and beyond. Will definitely be back. Everything was very clean as well

It was beautiful

$55 a night valet parking fee. Room had feathers on the chase and somebody’s eye lash laying around. Bathroom sort of small.

Un po la camera , colazione buona ma da migliorare

Troppo caotico e poca attenzione al cliente,

Large room quiet great standard location near marta

All good

Location

The refrigerator/cooler didn’t work. Neither did the coffee maker. Contacted the front desk for assistance and no one ever came to fix it.

The lobby was upgraded so it was pleasant.

The rooms didn’t have enough light at night. As long as the curtains were open and it was sunny outside, the room was bright enough during the day.

Everything. The facility is spotless and beautiful. The staff is friendly and willing to help. Definitely in my Top 3 places that I’ve ever stayed

Nothing

Rooftop restaurant.

Very dated.

The cleanliness and location

Pricing and no microwave in room. One microwave every other floor

Everything

Nothing

Location

The pool was closed, the lock on the door was broken, smelled like weed in the hall outside my door, there was a last complaining of bed bugs in her room when I was checking out. Looks nice in the lobby but the shuffled us off to international tower

The room was very spacious with great location. The hotel staff were very friendly and helpful through our stay.

The beds were comfortable but felt moist, and there was hair in the tub & bed upon arrival. The valet service was useful due to limited street parking, but it was a pretty long wait to get our car when leaving the hotel each time.

Location was amazing easy to get to the Mercedes Benz stadium. Stayed in the radius room loved the private entrance it was right near the Marta perfect hotel. Even got checked in early staff was excellent.

Shower didn’t drain well.

Location