Breakfast was great and the staff was super friendly!

The hotel needs to be updated. It is old, things are broken and it just looks gross.

Breakfast was good and in a good location. Servers were friendly, nice and did a good job.

Room needed to be cleaner especially the carpet and baseboards. Bolt missing on toilet seat and handle loose. Drapes pulled off of track and hard to open and close. Many dirty windows. Luggage were were in terrible shape and needed more of them. Revolving door at entrance not operating. Table tops in breakfast area need to be refinished. It all needs painting and brightening up.

It was beautiful

I don’t have anything to disagree with

Location great easy access to everything

At checkout time had 3 visits from the housekeeper, made me feel rush to check out.

The staff was friendly and I had no issues

I stayed in 2 separate rooms and both were not up to standards in regards to cleanliness. I was extremely disappointed and there were ink stains on the wall, hairs in the sink, and the counters were sticky.

Love the convenience of having the room, pool, atrium area, fish pond, and Ruth's Chris all in the same building. It was a great destination stay for my family and friends-3 rooms, seven adults and 3 small children.

The wear and tear of the interior of the hotel. All places except for the pool showed signs of neglect and damage. The rooms had wall sockets that were loose and coming off the walls, lamps were wobbly and had dented shades, cabinet doors in kitchenette were falling off the cabinets, curtains were pulled off the rods, every edge and corner of the walls were scraped and dented, the toilets were wobbly and running all night. The armoires and tables were damaged and the mattress was awful. When you laid on the mattress you rolled to the center as the support was no longer there on each side. There was only one bedside table for two people. The breakfast was surprisingly bad except for omelets and waffles. The fresh fruit offered was old and bruised. The scrambled eggs were like a sponge. The tables were sticky even when wiped down and dried, mostly due to the humidity in the atrium. The interior of the elevators were scratched and smeared around the elevator buttons and the edges of the interior walls were dented and dinged. The air conditioning in the pool and the rooms rattled with noise. The rooms smelled musty and the bathrooms smelled of mold. The exterior windows had leaky seals and the windows were foggy to look through. I have stayed at this hotel 10-15 times in the past 25 years for a family and friends get together, and I have provided comments each time as the hotel has become worse and worse in interior maintenance of rooms and general areas. Very little effort has been made in my opinion to fix and update the rooms, and the price you pay for the rooms is too high for such low quality.

Everything I love been there

the staff was very friendly and accommodating

it’s very outdated

the restaurant, breakfast, location

room not clean AC not operational clock radio not working

the property is beautiful and has great things to engage in during your stay

everything

no complaints

everything

nothing

Breakfast was great!

the space and size of the room

the black mold on the walls and inside Toilet and shower

Comfort and location

Pay for parking, pay for breakfast

location

it is old and in need of a renovation

Breakfast, balcony, and View.

That yall don't serve bacon.