The front desk staff were friendly and welcoming. Our room was clean and comfortable.

My family (grown children and grandkids) joined me for the stay for the holiday. We were excited about the swimming pool facilities. After entering the pool area we were disappointed due to a large group (10+) of other guests. They were extremely rude to other guests by running, diving, screaming, jumping in the hot tub and drinking alcohol (glass bottles) and having splash fights. When I finally asked them to stop I was intentionally splashed in the face. As I went to talk to the teenager I was abruptly approached by her drunken parents. It was clear they wanted to argue. The staff were notified and confronted the guests. My family and I immediately left the pool area. Later in the evening I went down to the front desk to ask for a manager. Sadly, there were many others guests waiting for service. As I was returning to my room I saw the same group of people in the pool area still drinking alcohol and being obnoxious. My family and I ended up leaving a day early due to the situation. The sign posted in the lobby saying, No party’s, no drinking, no diving or will be fined $250, clearly wasn’t followed.

Great location, very clean hotel, room was spacious

We had no complaints at all!

Nada

La Recepcionista fue la persona persona que conoci en mi vida

Breakfast was ok and the location was convenient around other stores and restaurants.

I was suppose to have a ADA room with a walk-in shower and it was not. The tub was to close to the toilet and I was not able to get in and out of it. There were no handicap bars near the toilet to help with getting up and down

Room was handicap with broken light in the bathroom and crappy wooden stand next to the sink that looked like it came from a barn. The couch was broken. We were told by the housekeeping manager that this room wasn’t supposed to be rented out.

la ubicación cerca al aeropuerto, habitación amplia, con espacio cómodo para trabajar

el sofacama es muy incómodo

Location

Pay for parking, pool small and dirty shower mold on ceiling rusty beds hard pillows not good quality

Decent size room, comfortable bed, decent breakfast, close to the airport (BWI), free shuttle to/from

Could hear people in the other rooms; the "fitness center" was very small; the room was just fine, not wonderful.