I had back surgery right before I got there, I was supposed to stay for 4 weeks. I renewed my stay every week. Not once did they honor my booking. com reservation They c charged me double

The Staff was extremely rude. Wouldn't honor my booking.com reservation and never once ask if I was ok or if I needed anything mind you I could barely walk and was alone most of the time since my kids had to work. in the 4 weeks I stayed they never once came and cleaned my room restocked my toliet paper or towels. they were horrible

I had back surgery right before my 30 day stay with this facility. They show zero empathy with my injury every time I had to come to the office the staff sat and watched my struggle to open both doors> I booked and rebooked on booking.com and they refused to honor my reservation with you and charged me their rate each week and when I refused to pay their rate during the 3rd week they turned around and illegally charged my mother card (no clue how they had it on file when she used it once to just buy me something from their little store) So because I kept bringing to their attention about the rate and then my mother brought to their attention about the payments. They were treating me very coldly. The final straw was when I found a HUGE cockroach in their bathroom. So I tell them this very discretely and the next thing I knew I am being told I have 2 hoors to vacate the property. That was unreasonable since I just had back surgery. I ubered up to try and get a uhual and when I finally was able to get ahold of a friend and get a uhual It had been 2.5 hrs and when I returned back to the property They had locked me out of the facility.

Justin the manager and Lisa the asst manager Ive never met 2 more rude and unempathetic people in my life

Horrible customer service.

Horrible

Staff are kind

I kept missing breakfast .. later time .. I work late Wish there wasn’t a 28 day limit .

loved that it had a kitchenette

The rooms are so sparse and it felt like a college dorm room

Room size and kitchen

Couch pullout mattress has terribly stained and needed replacement. No wastebaskets in the bathrooms. Bathroom fans were terribly weak. Trim in bathroom looked like it was chewed on by an animal and painted over. Very old looking vanities in bathroom. Uneven flooring in living room.

My daughter is treated at Janzen and Janzen's Scoliosis Care Center on Hamilton. It is the perfect place to stay for her time there. There is a wonderful breakfast, a pool, quiet rooms and kitchen areas! We are able to bring some food and relax while she is in treatment for a few days. It takes 10 minutes or less to get the the center and there is plenty of shopping and extras in the immediate area. Thank you for making our stay very comfortable!

The room was clean, but maybe could use a deep clean. Stuff that does not always get caught in the in-between stay cleanings. But nothing horrible.

The facility is clean and comfortable for us . So it served our purpose.

There were not much breakfast varieties but all together it’s manageable. The open room upstairs was not so good for my kids. It’s very dangerous to leave kids that jumps on bed to be there.