Breakfast was good. Staff was nice. That snack bar is genius!

Coffee was bitter this morning. Room has a couch w a chewed up corner on it in the room = Shameful. Stained hand towel found in bathroom = Gross.

Courteous staff. Good location. Rooms and facilities were clean.

Rooms could use a little updating. Most hotels have had USB ports in the table for a while now. Was surprised this hotel didn’t.

The prices in comparison to other areas

I didn’t like how far it was from Lancaster and that it was a whole hassle to extend my stay.

Large room, was clean, there was a small coffee pot with coffee to make in the room. I like that you can sign into your Netflix account to watch on the TV. The staff was very friendly. Snacks available for purchase 24hrs.

Although the bathroom was very nice, water came out of the shower door and made the floor all wet. The pool was cold, and the main reason I chose the hotel was so my kids could swim indoors since our stay was in April.

We were in town for the Jazz Fest, and this hotel was close to everything... The room was very clean and modern... And every member of the staff that we came in contact with was wonderful from the second we walked through the doors to the minute we turned our keys in to depart... I look forward to returning for next year's Jazz Fest...

N/A

The hotel was clean, all staff were pleasant.

I was asked which floor 6 or 3. We chose 6…only to find a repairman in the hall fixing a leak in the ceiling next door to our room. The hallway to our room and next door was soaked with water. Why would you ask which floor knowing there was a repair that was ongoing? That was at 4:00 pm. We got back to our room only to find the same repairman with a ladder, in the ceiling, in the hall, still trying to fix the leak. We got ready for bed assuming the noise would be over in a minute since it was 11:00 pm. No! Forgot fifteen minutes later I was on the phone to complain about the noise, the wet floors and not the bed. Terrible! Two queens…one half the thickness of the other…both flat and uncomfortable. The pillows were the worst ever. Bring your own.

that there was a pool and breakfast included.

the fact that the pool was filled the day before and freezing cold. the hot tub was also cold. when booking it said breakfast was included when it was not. feel like I would have picked a hotel with a better price had I known these were not available.

location

clean, smel smoke 😢

Very friendly & clean

Staff, facility and location

Heater sound was unbearable in the room..So loud that i could not sleep when the heater was on.

how clean it is , nice and elegir

price

not much.

No microwave in room. pool was closed and we didn’t know till we got there. super lord guests all around us. loud music till 2am. bed mattress was old. i could go on but i won’t