The young lady who checked us in was very nice. The location is good & easy to walk to restaurants/shops.

The room was small and the bathroom/shower was claustrophobic. The pillows were so very flat and when I requested 2 more pillows they tired to tell me I could only get one.

Very friendly staff. Very accommodating especially with allowing our pups to stay with as well.

The second room was little warm but they provide a fan so wasn’t that big of a deal.

Excellent location; walking distance to everything.

Great location, near NAU, walking distance to historic downtown. In room coffee, microwave, fridge.

Does not have daily housekeeping, though you can get additional towels, etc. at the office. Room had straight -back chairs at the table, but not a comfortable one for relaxing or watching TV.

The price was affordable and reasonable, and the room was clean.

The ice machine wasn't easily accessible, and appeared not to be working.

location

small rooms, unlevel floor, toilet really low in a tight spot

Our entire family of 6 fit in one room (3 queens). Staff very friendly and accommodating with extra towels. It was in walking distance to all the local small businesses and restaurants.

The bathroom has a step next to toilet and bathtub was the same.

Location

Great location, clean, easy access.

There was no hair dryer in the room.

We enjoyed that it was in the middle of town. We could easily walk to stores and restaurants. It was snowing when we arrived and throughout the night. We didn't stay long as it was a stop over for our continued travels. We have stayed here before and I'm sure we will be back.

That the room accommodated a large family. I think that it’s a great location walking distance to a lot of shopping and food options that it definitely has potential that they could’ve used the space and renovated it a little better. The staff was friendly and accommodating.

The property advertise itself as newly renovated, however, the room that we were, and was very makeshift. The beds were on some sort of a metal frame that popped and creaked with every move the floors create the doors creaked. The bathroom was very small with no counter space there were several steps within the bathroom. Where are the children continually tripped then the bathtub you actually had to climb down into and the roof was low and slanted where anyone over 5 foot five had to crouch down in order to shower. There was a room with a desk in it that could’ve been made into possibly another sleeping option. There was room tThere was a room with a desk in it that could’ve been made into possibly another sleeping option. There was room to maybe have a table with some chairs or a couch with a fold out certainly not utilizing the space to the best of his ability.

Beds were comfy.

very nice. coffe machine into the room.

nothing

Location, restaurants, scenic Railroad nearby all within walking distance. Nostalgic Route 66 shops and businesses. The availability of accommodating 5 guests.

Facility was very dated. Bed had a metal framework that was noisy every time you get in or out. Bathroom had an uneven floor surface which was a hazard.

Good location and good managers

great location. close to everything.

the stairs didn’t feel safe, when stepped on you can feel a few of them caving. possibly broken, the room was very dated. the bathroom has trim falling off, a piece of the shower was loose, the tub and sink were stained or possibly dirty. The heater was VERY loud, though it did work, there were no hangers in the closet “rack” area.

that it was centered in the town and can walk to all the gift stores and restaurants

you can hear through the walls and we could hear the people upstairs

It's on Route 66

Cold room noisy heater Windy and something flapping metal all night . Very dated. Small room.

we used this Hotel for 1 night before entering the Grand Canyon-

No hair blow dryer!