Breakfast is monotonous every day.

Breakfast. You could improve it. There is no food service for lunch or dinner

Staff was nice, just wasn't able to do much to help us get money back on our room since we had to downgrade. Breakfast was decent. Glad the pool was outdoors rather than indoors. Good restaurants nearby.

Bugs in the sleeper sofa in the king suite I paid for. They only had standard king rooms available to switch us into. It took an hour from start to finish to get to a new room , move our stuff from the old room, etc and because the desk staff gave me keys that didn't work for our new room....twice. We arrived at 9pm and hoped to crash early because my daughter had an early softball game the next morning. Didn't get settled into our new room until 10pm. I didn't sleep well at all, felt itchy and wondered if there were bugs in all the rooms. :( Hotel staff couldn't compensate me for the difference between the two rooms ( I also used AAA rate) so I am still waiting for booking.com to refund me the difference. I also feel like it should be discounted after the poor experience we had. Also, the jacuuzi was green and we were not able to go in it as we had hoped after a long day on the softball firlds.

Location is great. Beds are comfortable. Staff was very friendly.

The water pressure in the shower was poor. The breakfast was disappointing, especially the eggs that are microwaved. The room needed to be updated. Very old looking.

Friendly

Clean updated

Anabel who greeted us in the morning for breakfast was super.She is a gem.Also,your front desk clerk was friendly and accommodating.

Nothing

Ants crawling out of electrical outlets, along the wall and over to the trash can.

Never stayed

They didn’t honor my reservation

I like the fact that I found a room for $21.77 total.

What I didn't like was the fact that booking.com made a mistake and had that room for that price yet because it was a mistake on booking app Hampton Inn couldn't honor it. And by that time it was too late to find another room anywhere else. So I had to sleep in my car. Also I didn't like the fact that Hampton Inn didn't even try to accommodate me the only accommodation that they could come up with was still letting me book the room but for $202.