Great customer service

Nothing

Nice rooms and FREE COOKIES!!

No laundry facilities, I am highly disappointed Hilton does not offer laundry facilities, when even the comfort in or motel 6 does.

Great customer service

Room rate and location were great

Hot tub was cold, advised front desk and was told it was like that for a couple days, no sign saying it was out of order. Pump sounds like it was in need of repair as well, Bad noise heard from lobby door.

I love the stay , the staff was very helpful

Le rapport qualité prix imbattable , une très grande chambre , agréable , et les chambre sont bien isolées , cela fait plaisir de pas entendre le voisin respirer . Et le petit cookie chaud offert a l arrivée c est très sympa .

C était un peu vieillot niveau équipement , les peinture se dégradent , et on sent a l odeur que ce n'est pas de première fraîcheur , mais sa ne gêne pas .

I stayed about 5 nights. I was going to Napa for work and the location was about 15minutes away. The bed was comfortable, large room. Staff were friendly and accommodating.

Noticed my window in my room had no latches to lock, but staff came and fixed that within ten minutes of my call. The bathroom was a bit tight to maneuver around the door and toilet

No breakfast.Can’t tell.

Better with breakfast.

Not much of a view but a great value close to Napa.

The lagoon.

The ducks

Carpet needs to be serviced

The cookies

The cleanliness and staff was rude

Location

The property is a little mistreated

Accessible

Nothing

I really enjoyed staying in this location. The staff is friendly when I checked in and when I checked out! I like the cleanliness of the room and it’s spacious! The location is great cause it’s close by everything!! Definitely staying here again!!

It was good for short stay

Outdated

very comfortable

Large clean room

Front desk was friendly and parking was easy. Good location for my travel needs. Restaurant on site was nice.

First room given smelled like marijuana and had to ask for another one. Second room carpets were still wet from cleaning, bad odor on one of the queen mattress, lotion and shampoo were empty, and moldy bathroom floors and ceiling

Location was great. Price was great. Thank you for separating out the breakfast price. Oftentimes we pay a hotel price that includes breakfast that we do not even eat. I would just have the room price where we can add breakfast for a fee if we want to. Thank you!

We only had shower gel, no shampoo in the room. (Housekeeping error) and the room was very warm and when we tried adjusting the temperature.

Room needs huge upgrade, 70’s interior…a lot of coloring over the dated aesthetic

Cleanliness was bad, saw the same Cheetos on the floor for the whole weekend

Price

Redtaurant . Dhort on meal choices and beer selection. No draft

Wonderful helpful staff, beautiful clean rooms, Very comfortable, great location!

Honestly, if it was a wonderful stay.

no breakfast

room fronting traffic noise

The bistro was nice, never saw where Spa was located

Price

Convenient location, very nice staff!

It was kid friendly. The ducks were a big hit as well as the pool. Staff was exceptionally nice.

NA

Having the bar/food menu posted somewhere or sent via email or online would’ve been nice.

Loved the courtyard. Great place to gather with friends. Room size was very good. Bed was very comfortable. Liked that there was bottled water available and cookies were a nice added touch. Restaurant breakfast was very good.

The hotel was overall in need of some renovations. Carpeting in hallways was old and dirty. The walls need repainting. The furniture in the rooms, particularly the dressers (we had 3 rooms in total) need to be replaced! Drawers won’t stay closed. Dresser door in one room was off the hinges! Water pressure was low. Staff took our dirty towel but didn’t leave fresh ones.