convenient to highway

n/a

Staff was exceptional; eager to please and accommodate. Hot breakfast was wonderful.

Lighting in room was inadequate.

good location

nothing

Staff members were very friendly during our stay, and the room was clean. Indoor pool was enjoyable as well the gym.

That I couldn't use any discount for the hotel because we booked through booking.com (ie: aarp/aaa) No coffee in lobby 24/7. No cleaning of room/clean towels unless requested.

Great location for our needs; nice room; good food; the evening lady at the desk was especially nice and so willing to be helpful. Wish I could remember her name! The patio outside the pool was very nice to sit on with comfortable chairs and a nice view of the lake. Very relaxing.

The water in the hot tub was TOO hot; We only stayed in for about 10 minutes and I really would have enjoyed another 10 minutes. The water in the pool was TOO cool for us ladies but some kids that came as we were leaving really didn't seem to notice. They were having a blast.

Paying for a overpriced room, breakfast is $10 PER PERSON

No free breakfast

Rooms were clean and nicely furnished. Beds were comfortable. Lobby area was very nice and great for meeting up with friends.

Bathrooms! Lighting was not good. But worse, NONE of the plugs worked. We weren't there during the day and I didn't want to leave access to the room for workers to come in while we were gone. Staff was mixed. Some seemed fairly well trained. But one lady (Lisa) was either lazy or very poorly trained. Our group of 10 arrived together. Total of 6 rooms. She had a terrible time finding the rooms and getting people checked in. They blamed Booking for everything. Pretty much said using any third party agent for booking was a nightmare. When it came time to check out we needed to settle up our bills the night before. The same lady (Lisa) was there and said we couldn't do it because she had only been trained on how to check people in. But if we wanted to come back down at 11:00 pm a new lady came on duty who might be able to do it. It wouldn't have been so maddening if she had acted like she was sorry for the inconvenience! So a combination of poor training and poor work ethic.