The location

The hotel had a musty smell, it was dirty, the hot tub gave three of us chemical burns, we tried to resolve our concerns with the front desk staff who were rude. The shower in our bathroom was dirty, the sink in our room did not drain.

I did not eat breakfast. But the food looked very good.

I can't answer this question. Cause everything was fine.

very clean and comfortable. The staff was very friendly and helpful.

the bathroom in the pool room was dirty and bedroom shower was cold for 10 minutes which I took a cold shower but the rest of my family had hot water

Spa/pool open all night would be nice

Mediocre

Lack of choice

bldg is old and deteriorating. hot tub poorly working condition. staff nice but short staffed (like everybody)

The Jacuzzi

The breakfast was kinda gross

Hardwood flooring badly needs to be replaced. Turning on the heat in the room made it smell like burnt hair. Toilet seat wasn’t attached properly. Shower curtain was dingy. Employees were unhelpful and told us there were no other rooms but online we found multiple rooms available. There appeared to be only 1 luggage cart in the whole hotel.

Breakfast was disappointing. Milk was in a single carton and not individual. One morning there was no milk.

Toilet was leaking the entire week slowly. Lack of sheets in there room except for the 2 on the bed. Not much info from desk during check in on check out what to expect etc. Also when I first received my keys they did not work for my room.

The room and beds itself were clean. The breakfast was good as well.

The shower head was disgusting when we showed up and I had to clean it myself and the shower wouldn't drain. When I called the front desk the lady asked "well what would you like me to do about it tonight??" Not a great start to the day. The AC units could use some cleaning too.

the staff was very friendly and helpful

could not dial out long distance on the room phone but was offered to use one of the staff's phones which I thought was nice.

clean

everyone