Nothing.

I didnt like that there was no light in room. The bathroom was gross.

nothing

no breakfast offered no heat microwave and fridge not clean no hot water the bed was discusting

nothing it was horrible

everything was horrible there

My son and his wife had to move to a new apartment. The new apartment wasn't ready yet so they put everything in storage and needed to find a place to stay for one week. They found and l booked OYO Hotel Wilkes-Barre East for one week. Oct 11 to Oct 17 for $430.98. When they got there, I was charged another $70 for a pet dog fee. I paid this also by credit card and it showed up on my account as: Sept 11 Casino Countryside Inn 750-829-1279 PA $70.00. My son was very ill and was hoping to recover during this week as they waited for their new apartment to be ready. The room was not clean but they were happy to have a place so they cleaned it up and settled in. The next morning my son was taken to the hospital by ambulance. That day his wife noticed a leak in the bathroom and everything that they had in the bathroom was wet. She also found two notices saying that the water was not safe and that the room was quarantined. She was very upset and called a friend to pick her up leaving their possessions in the room or in the car. When they both left, I called this number to complain about the notice and canceled the room for the rest of the week. You agreed to a refund. See the email. When I talk to my son he was very upset because everything they owned except what was in storage was in the room or in the car. Because I had canceled the booking I called the motel see what would happen to their possessions. When I got no satisfaction I rented the room for another night hoping to find someone who could take pick up their stuff the next day. I explained to the desk person what I was doing. On October 14th, I got an email from the motel saying that no one showed up and that the booking was canceled and that there would be no refund. When I had someone go up to the motel the next day to pick up their belongings, I asked him to take pictures of the room and specifically pictures of the two notices that she found among the towels in the bathroom. The notices are attached.

They didn’t have a room available for us. They tried sending us to another motel down the street that was very dirty and we passed on that. We still have only got half of our money back.

Nothing

Everything

They were on my route and had a room open when I was to tired to ride my motorcycle safely anymore for the night.

Hard to understand the man at the front desk, and I'm usually pretty good with accents. Place was filthy, and had a prostitution/drugs vibe going on. Nothing in hotel description on booking com said anything about them not having potable water there either! I was too tired to go anywhere else, but honestly would have been better off finishing a picnic table in a park to sleep on. I would have felt cleaner and safer. Top 3 worst hotel stays ever!

Very friendly owner, nice hotel!

nothing it was filthy and stink

the toilet in the bathtub, mold on the walls, dust everywhere, hole’s. contaminated water that hadnt been checked since 2020

Nothing

The place Needs to be shut down the door wouldn't stay shut the windows was broken no hot water they was standing water in the sink

not much

everything

nothing

nothing

The hotel didn't have drinkable water for myself or my pet. I was told to not even shower.... I was also given 4 water bottles for both me and my 70 pound dog... The mini space heater helped... a little... Room was extremely noisy... I also got scammed for a second payment of 280 dollars.. Was told if I didn't go to the ATM and pay an additional 40 dollars cash they would kick me out in 10 minutes... I stayed here because my apartments complex burnt down and red cross disaster relief gave me money to stay somewhere for a few days... This was a terribly stressful experience.. Kind of traumatizing to say the least... Having no money, limited resources, and to be threatened to be put out in the cold in the middle of winter..... Extremely sad... Especially when people take advantage of someone else's misfortune..

Everything.... Smelled.... Concrete shower extremely small... No freezer.. No dresser... Bed mattress and holder both broken.... Loud rattling sound whenever I would move an inch.... I washed my face the night before and woke up with my lip extremely swollen and in pain.... 4 days later still in pain and swollen... I also lost feeling and grip in my right hand up to my elbow... Not sure what that is but I did have a cut on my thumb... Thats where it was exposed to the water and possibly caused N reaction..... STAY AWAY FROM THIS PLACE!

Quiet country setting

Bad wifi

First of all there weren't any wash cloths just towels. There wasn't any soap I'm glad I had my own. The room smell was atrocious I'm glad I stayed only one night I would never recommend THIS PLACE TO ANYONE ELSE.

Nothing it had an old out of date with no remote.