Very clean and the staff was friendly and accommodating. Really liked the breakfast in the mornings.

It was very nice. Nothing negative about the property.

Had a great snack table that was complimentary. Great with kids for grab and go. Great pool and good hours to let kids swim.

Original room was dirty. Fridge wasn’t cleaned out and had sticky floor. They swapped us rooms and new room was clean

Room with Jacuzzi tub was great. Also the breakfast and free snacks in the lobby.

Pool seemed to be on the cold side.

Room was clean. Staff were friendly and tried to be helpful throughout. Even when apologising for lack of training or mistakes at check-in and check-out (see below).

Staff repeatedly propped open fire doors marked "KEEP CLOSED" with wooden wedges. Staff had attempted to cover a large pile of mattresses outside our window with a plastic sheet that was not secured and flapped loudly all night in winds and rain, disturbing our sleep. This was rectified immediately after our comments. Staff were untrained in closing our account during the evening and asked us to do so at 6am, at which time we wished to depart for a ferry, as did other guests. Staff also did not allocate a quiet room away from ice machine and elevators or stairs until we objected at check-in, when such a room was found; only was 2 queen beds and not king as requested one week earlier during reservation. Room was very clean but dark and dim with minimal lighting.

Excellent room. Bed was not super comfortable but size of room and bathroom were excellent. If you are into donuts and packaged pastries breakfast was good. Eggs and sausage were overdone but waffles looked very good.

Complemtary B’fast and snacks The bed was comfortable. Good location

I think they were adding chlorine to the pool in the morning and you could smell the chlorine I’m the eating area.

very clean, friendly. polite, knowledgeable…

nothing

I like staying here as the location is great and the snacks and breakfast is very convenient.

I was put in a handicapped room - which I didn’t mind except the shower was only a hand held and it only came to the middle of my back. Also, the heat lamp bulb was burned out over the shower so it was dark. I called the front desk to ask for the bulb to be replaced but no one ever showed up.