Clean and friendly staff

small parking lot. had to park outside of facility. There was a sign about possibly towing. luckily that did not happen.

Location

Hard bed

friendly check in, staff was nice and friendly

Our room was quite large. The hotel was convenient for us location-wise since it was walking distance to where our family lives. There was a nice variety of items to choose from for breakfast - cereals, pancakes, eggs, etc. Coffee was ok. The front desk staff were very friendly and helpful.

Coffee could be better quality and stronger.

it was overall good

the room was really hot we had to turn on the ac and one bed squeaks every time I moved

close to everything

no pool

The staff was extremely friendly. The receptionist was kind and calm when handlings difficult customer. Staff gets 10+ stars. Great location for why we were in the area. I travel a lot and the breakfast was AMAZING!!!

All hotels are overpriced for the short time you spend there. Higher rates on the weekend are a ripoff.

good employees

good location

My son and I were visiting the Waterfront for the evening. Holiday Inn Express is located very near the other attractions. The price was competitive compared to other hotels in that same area. The staff were friendly and the rooms were clean. If we would visit that area again, sure we will stay in the same hotel.

I was content with the hotel. There was nothing negative to say.

they were in the process of remodeling . a small deterrent

I picked this hotel for three main reasons... the proximity to Kennywood Amusement park, the number of places to get dinner within 10 minutes from the hotel, and the great price. This place was perfect after a day at the park! As a bonus, the staff was SUPER friendly and the bed was nice and soft!

Location

Hotel staff was extemelyrude and no manager on site, lied to at at check in on adjusting military rate twice and was told Booking .com would adjust after I checked in then booking.com said because I checked in I couldn't get rates adjusted. Feel completely scammed with no customer service from either booking or hotel. 3 night stay room was never cleaned or towels restocked. Breakfast was not worth stopping to have, hot water for tea was cold and not plugged in. Staff sat in dining on cell phones annoyed if you disturbed them at all. The worst overall hotel stay I have ever had.