The hotel was very clean, and the cleaning staff was excellent,

When I booked my room I requested a King room on the first floor close to the exit. The room was confirmed by email stating that everything that I requested would be granted. Upon arrival at the hotel, I was told that there were no rooms on the first floor, I was given a room on the second floor and when my wife and I opened the door the room was a double room with queen beds. I immediately called the front desk and spoke with a female, I told her that I had paid for a single king room and she rudely said to me if I didn't like the room that I needed to contact booking.com and get my money back. A few minutes later a man came to the second floor where we were and gave us a key card to a king room. I was forced to walk the long distance from my room to the elevator and the same long distance when I got to the first floor. I explained when I made my reservation that it was very hard for me to walk any distance, I had already paid for my stay and I had confirmation that everything that I requested would be granted. Apparently, my room was given to someone else, I was also told by the female that said she was a general manager that booking.com don't dictate to her what to do.

The room was great 👍..

Not a thing... we in joyed everything... just wished the pool was open...

Food is always great

I was very satisfied with everything

Nice

N/A

location

keys were not working very well. had to keep calling the desk

convenience

n/a

Great

The air conditioner/heater was a little noisy.

Very peaceful

N/A

Toxic smell, tweaker roaming the halls, obnoxiously loud music at 6am from adjoining room.

Location was great. Staff was friendly and helpful.

Everything

Cleanliness was satisfactory.

When I arrived I was told my room was given to another family with the same last. The room I paid for vs the I ended with was very disappointing. No monetary exceptions were made. I did NOT get what I paid for. Also during breakfast the next morning, the buffet was out of some food items at 8 am before my family was able to eat.

The staff was friendly and helpful. The breakfast was great. Had a good selection of food.

loved the room layout, small living area and coffee bar with microwave and refrigerator separated from the bed area

The staff said breakfast served until 10 am, but the two occasions we tried to eat at 9:30, the foods were gone except for dry cereal, yogurt and fruit, and the juice machine was “closed.”

friendly staff comfy beds

Nice clean comfortable room and a friendly staff. .Great place to stay.

Located on a very busy road, lots of traffic.