The people and staff were engaging and pleasant atmosphere.

No microwave in the room

Room

Catering provision

Excelente desayuno Buffet, el hotel muy grande lumpo gran vista al aeropuerto

Location, since we were stranded in the airport

We were room 724 I believe. Room 725 across the hall had some event going on. There was yelling, music, and singing going on until 2am. Myself and my 5 year old were unable to sleep because of all the noise.

Location is great

Rooms are dated Airport shuttle took for ever S it stops 4 terminals

Close to airport, had decent food options but not many vegetarian options at all.

Not directly connected to the airport, had to get either a shuttle or a ride share. Waited over an hour for the shuttle and still didn’t show up, so had to pay for a ride share and then stuck in traffic for an additional 45minutes!

Super Lage, Zimmer groß, sehr gutes Frühstück!

Abendessen sehr teuer, Rechnung musste korrigiert werden…

Location and facilities are awesome

They charged me for an extra night on my credit card and can't figure out why?

Restaurant

All good

It was modern, clean and up to date decor.

Great location for overnight stay with airport shuttle service

Great service especially the shuttle to and from the airport

Location is great and super close to DFW

The bed was old and not very comfortable in my opinion. Not the worst bed I’ve ever been in but definitely not great.

friendliness and kindness all over from front desk to the restaurant at ground floor, to the bell man.

its in the airport so nothing around, and its quite old too, the light kept turning on and off by itself.

Bed, pillows and bedding extremely comfortable. Large room w/ reasonably sized bathroom. The wall mounted bath & hair products were WONDERFUL; very luxurious. Quiet, rarely heard any noise in hallway. Convenient location to airport with a 24/7 shuttle. Wi-Fi. Refrigerator in room. Conference accommodations were good. In addition to the restaurant, a kiosk at the entrance provides containers of fresh salads, cut fruit, cheese & turkey, plus fresh sandwiches available throughout the day & is fairly reasonably priced. Manager for shuttle went extra mile...shuttle was running behind schedule and he personally drove us to airport in a luxurious SUV. Would definitely stay again if passing thru Dallas - Ft Worth and needed overnight accommodations near the airport.

Because of covid, the hotel no longer cleans rooms each day but did empty trash cans each day. Room had only 2 paper coffee cups + 4 coffee k-pods for 2 people for 4 days. Had to request additional cups and coffee pods but staff quickly brought them to the room. No microwave in room but a microwave in the lobby food kiosk for guests to use. Limited on nearby eating establishments.

Location was great, close to airport

I can’t say there was anything I didn’t like

Proximity to airport, clean with access to restaurants and other facilities, friendly staff.

Proximity to airport.

No breakfast

Dirty carpet in room

The staff was great. The room was nice, the beds were neat, comfy and tidy. The coffee options were nice.

I hated the bathroom lock, the bathroom light and little or no ventilation inside. For me, the corridors were a bit old-fashioned...It didn't feel good. I felt like I was going to bump into Frank Sinatra. I'd love it if the corridor could look a bit more polished/actual/minimalistic maybe. My room however was great.

Great location, friendly staff, clean comfortable rooms, great areas to relax and enjoy a meal and drinks - shuttle service to and from the airport a huge plus!

The choice of foods for dinner could have included a few more options. No other cons - we enjoyed our stay and will return the next time we're in DFW

We were just there overhnight and the shuttle was very nice and we had a good supper in the bar.

Nice facility

The beds were very hard, the pillows are too small.

Convenient

Closed entrance due to construction

It was comfortable

The service at the front desk was really poor

Airport shuttle was great. Driver was super friendly and helpful.

Room service quality could be better.

Late at night taxi and shuttle options are limited especially with an infant. Walking distance hotel from the airport was a lifesaver.