Was very nice. Very private, I like how we needed a key to get into and out of everything.

The water source.. It’s out of people’s reach but when I filled up a water in the sink it wasn’t clear… it was a thick white nasty color that wasn’t clean or anything..

Loved the hospitality.

The room could’ve been cleaner. Found an old press on nail in the room

Close to the event I went to. Shane and his crew made me feel like family it was nice

There was nothing I can complain about

everything was great

the entrance to the lobby from the road could be better displayed and to go around the block a few times.

Staff was helpful and the breakfast was good

Not too many parking spaces

It’s near the convention center, love the breakfast, and the room is clean

N/a

It was close to downtown San Jose. Walking distance to everything.

Other guess next to our room (719) where very loud and partying till 2:00 am. Called to complain several time but staff did nothing about it. And refused to give me a refund.

Excellent

Everything was great

Nick at the front desk has excellent customer service!!!

$40 parking

The breakfast was mediocre, all microwaveable food, im not sure if its because of the pandemic but it was very subpar. Room was ok. Lighting was horrible. tub took forever to drain. Staff was very pleasant though

Was clean

Nothing

Good location, large comfy room, good bathroom.

The air con unit kept changing volume constantly which made sleeping very difficult.

The breakfast was very good great selection of food.

Longer hour for breakfast

Absolutely nothing.

Rude costumer service, was not able to check in due to not having the credit card. I use Apple Pay for everything , never had a problem with Apple Pay. Also, tired to pay the full amount cash and they did not let me. Was a WASTE of time booking with this hotel. There is no available parking, only valet parking . Expensive and not even a luxury place. Will never book on this hotel again.

N/a

You can hear everything from your room to the next room

Staff was amazing, breakfast was good

The place was more than a little ran down - the amount of photoshop touch ups in the photos is impressive. Painting was happening while I was there though.

No water , no tissue in the room.

good location

called the staff like 3 times, the room next door was partying till 4am so frustrating

excellent location, just 2 minutes walk from the conference center, great breakfast

a bit pricy for me, 6 nights for $2,500

Great location. Just opposite to the convention center.

Old facility. Airco is very noisy. Breakfast is simple, cheap and low quality. And often running out.