The location is excellent, the rooftop bar has amazing view and good offer, the staff is mostly kind (except one young guy who is grumpy most of the time), beds are extra comfortable

Rooms are extremely small - I was expecting a small room, but it is really uncomfortably small if you stay more than a night or two.

The design of the hotel is fantastic, especially the main entrance/lounge. Whoever arranged all the artwork and ornaments should be congratulated

Nothing, the staff were excellent too. They answered any questions we had, with helpful advice and a smile which is always appreciated as well

Excellente situation géographique. Chambre bien aménagée. Personnel présent et attentionné.

Manque d'intimité au niveau des WC dans la chambre. Peu d'espace de rangement.

Very welcoming atmosphere, built by the kind and helpful personnel and the modern decoration.

I’m not so much into the smart room trend but overall it worked!

L’emplacement

La femme de ménage n’est jamais passé pendant le séjour et les serviettes n’ont pas été changé.

- Vista spettacolare alla camera dei piani alti - posizione centralissima a Times Square - Staff cordiale - Struttura pulita - Camera tecnologica

Mi è dispiaciuto andare via 😀

This is in great proximity to the Theater District. We took in a show during our stay, which was an easy walk. There is a great variety of shopping and dining nearby. Everything else is reachable by subway, which is right outside the door. The hotel is impeccably clean. The staff is friendly.

I had a towel rack with a loose set screw that would detach from the wall. One of the lamps was set to some sort of night light mode, that required turning everything (AC included) off to extinguish. The door let in a lot of light from the hall from underneath. Minor problems. I still love the Citizen M brand. The food quality in NY has a little to learn from the location at TD Garden in Boston.

Location location location - perfect spot for all you’d want to do in New York. The roof top bar is a lovely way to unwind at night.