Food was okay. Room was nice

Staff wasn’t very friendly. Not very warm and inviting. I’m sure they have rough guests, but it felt like they hated their job. Only had one elevator working and construction happening.

Breakfast was okay and hot.

facility run-down, shower did not work and linens very worn.

Our room view was great

Smoking marijuana on 5 th floor it was terrible I’ve ever

very friendly staff very clean

no negative comments

Close to the hospital

No handicap bars for toilet use.

The location

The water pressure in the restroom was very low. We had to put water in the commode to make it flush.

Convenient location. Clean. Good value. I felt safe.Quiet except for air conditioning unit. I would stay here again though.

Check in didn't seem to have a record that I prepaid with booking.com and initially asked me to pay again until I provided proof. Air cond unit made a loud clanking and I had to turn it off every night in order to sleep. Wasn't aware of a required $20 convenience charge. I haven't received a credit on my card yet.

Clean, big room and friendly staff

Beds weren't very comfortable.

price for suite, friendly staff

I thought it would be walkable near a town on Main Street. it wasn’t. But not their fault. I was not familiar with Frisco so it was just my bad assumptions.

The front desk staff were extremely pleasant and helpful. The location worked well with personal plans. Didn’t take advantage of complimentary breakfast however, it appeared to have a good variety.

The housekeeping service in my room. Due to Covid rules, you had to request cleaning for less than a four day stay. I only asked for cleaning one day. The young lady (failed to get her name) did not clean the shower area, face bowl, replace a roll of toilet paper, and/or sweep the bath floor or vacuum the rug. I had collected the trash, neatly assembled dirty towels and left a generous tip inside a Hallmark card. You would think she would have put forth additional effort but she did not.