Great location

Too noisy u can hear your neighbor . The hot water came out so long . The bed so uncomfortable. The staff was ok the one that checked me in need to pay attention to details she need more training and customer service skills.

Location waa great!

Service was not prompt. Plumbing was poor and value for money was not met.

The property is old but its worth the bucks.

The property is old so the lift.

The room was very clean and fresh smelling. There was a big window which provided fresh air from an internal building lightwell. Also, a desk a chair, a clean comfortable bed with clean sheets and blankets, a small wall mounted space heater, a fan, clean iron and ironing board, small very clean Fridge and Microwave as well + very clean private bathroom. There was not much of a view, but that's not what I cared about. I was touring "multiple-views" of San Francisco every day during my 4 day stay at the hotel as part of a vast nearby National Design convention with 6,000 (yes thousand) attendees in the nearby South of market District of San Francisco. Their building is in an older legacy area near Chinatown that was an "easy" 15 to 25 minute walk down-hill to all of the convention activities and events, both scheduled and non-scheduled. The hotel had "kind" computer-typed messages posted everywhere on the walls re how to stay safely and respectfully in such an old, renovated facility, including how not to cause problems with an older "grandfathered-in" plumbing system. The bathroom was outstandingly clean and functioned perfectly provided you read the writings on the walls and followed the instructions respectfully and "properly". But for all of that attention to respectful detail, I got a quiet, very safe place to stay (at reasonable, moderate cost) that was shielded from the busy economically unequal city outside around me, that despite its jaw-dropping architectural and natural beauty, has terrible social problems. Homelessness was visible on every surrounding block in a radius of the entire "jewel" of urban design and late 20th century master-planning including what happens when the homeless are left out of society without sustainable drinking water and food and safe modern, clean toilets that they can use safely and with human "dignity".

San Francisco has very expensive food for temporary visitors. This was context, and has nothing to do with the quality of the Hotel.

Nice and perfect. Location was very convinent. We appericiate the water dispenser in the lobby.

They dont have any room serivice.

location , cleanliness and staff

Good location close to transport, cafes and restaurants

Very good location, close to city center, good access to BART, just next to China town. Truly helpful staff: we have no fridge and microwave in the room and when we asked for it, they brought it the next day.

The rooms are bit outdated, the windows are old, so you can hear lot of noise from the street. Also, there was no possibility for breakfast in the hotel, but there is a Starbuck just opposite the hotel.