We liked the room; it was a good size and had a comfortable bed. The bathroom was also very spacious. They offered good breakfast options. The hotel has good parking, and it is close to the Dolphin Mall, so it is a good location.

We took this room because it offered a nice extra bed for my son, but when we arrived, his bed was not made, and when we requested it to be made, they left it half-done. I had to go downstairs to get a duvet, and they had no pillows; luckily, I found one in the wardrobe, but it had no pillowcase.

Clean updated

Breakfast not too much....

The all of staff were great. Housekeeping excellent, front desk excellent

Friendly staff and all willing to accommodate requests.

Some breakfast choices wasn’t the best. Some things over cooked and some things under cooked. Overall breakfast 6/10.

Location, price, esthetics

Had issues with 3 different rooms, they do not clean them well at all . For as nice as they are decorated you would thing they would take better care of the rooms

Location was great and the facility was quite good.

Staff doesn't speak English. Breakfast needs variety.

My reservación was not showing in one of their systems but they had me booked on another then they charged me 2 different amounts on my card and provided a bill for a completely different charge.

The reservation system and the billing

The location was good

The deadbolt on our door was broken, the toilet was broken as well had to open the tank every time to flush the toilet, and there was mold around the inside of the conditioner bottle

Location

Room too small to call suite style Poor quality breakfast

Location

staff are not friendly

it was clean staff was super helpful and friendly.

Walking in the building and surrounding area was very clean. The front staff was very welcoming. We checked into our room, the room was very nice, especially for the price. I would definitely recommend this property.

No complaints!

Cleanliness; fresh & pleasant-smelling lobby & breakfast area.

Subpar breakfasts

Nice hotel

We were placed in a room by elevator where you could hear the elevator motor very loudly. Requested another and none available with king beds we were told yet hotel NOT busy at all. Told to come down will all luggage to lobby which is ridiculous. Put in room with 2 queens. I believe it's an issue with booking third party, happens to me with hotwire. You get lousiest rooms. Don't be shy to ask for other but then you might get this treatment.

Great location and beds were comfortable

The breakfast could have been a little better and the eggs were nasty and not brought out at the same time as the other food items. You could use a waffle station as well but I do understand that covid is still a thing.

The couch and ottoman in my room were stained a little and the refrigerator wouldn't stay on and cold. I had to push a button to get it cold but that didn't last the entire time I was in the room and beverages kept getting warm.