Everything about this hotel and my stay was great. I ended up staying an extra night because of work and it was really easy to add another night and stay in my current room.

My bed was a little more on the firm side and the noise from the highway was pretty loud when I tried to sleep.

One desk staff person was unprofessional when dealing with 3rd party. Regardless of who was in error, there are ways of speaking to person who Paid for bill. If do not know the protocol, say it in a tactful professional manner.

One particular staff personae hoo All Staff PR training

Nice size room. Quiet. Centrally located hotel.

A few points: 1) My Room Had Ants. They re-cleaned the room but I honestly couldn't understand how ants could get into 2nd floor room. 2) No free bottled water. This hotel, unlike other Hampton Inns and Suites, provide bottled water to their guests as a perk, regardless of guest Hampton/Hilton "status". This was UNFORTUNATE. I frequently stay at Hampton inn, and I've never had this happen before. Why do some Hamptons provide this while THIS ONE did not? Seems odd. 3) ALL the shelves in the bathroom were broken so we couldn't put our toiletries on them. Does anyone actually check this stuff? They have to clean the room, so why wouldn't maintenance be called to FIX this obvious repair. 4) The bathroom ceiling fan/vent looked like it had NEVER EVER been cleaned before. 5) Towels were somewhat dirty (i.e., white towels had brown make-up residue on them). I received new towels that were clean, but the housekeeping should take a look at the towels before putting them in a room! 6) They don't really vacuum or clean the floor well around the beds. I had cobwebs!!! Once items 1, 5, and 6 were fixed (after I complained at the front desk), the room was MUCH better.

The breakfast was good

The hotel was easily accessible from the interstate and great location for food and shopping. The staff was friendly and the rooms were clean. The breakfast was nice, and they had plenty of options to choose from. .

Nothing, I have no complaints, slept great.

It was hot and presentable.

I checked out of the hotel (3-12-2023) and remembered that I left something in the room. I went back in and retrieved my item and returned the key. Two minutes later I have a $250.00 charge on my card. I called on 3-13-2023 regarding the charge and it's a Smoking charge. My friend and I never smoked in the room. My friend smoked in the smoking area outside of the hotel & car. I am fighting this charge. I am a Hilton Honors member who have never been insulted like this before. Please show me proof because the maid wasn't in our room when I retrieved my left item and run that outside footage of my friend smoking.

We loved EVERYTHING!!! The coffee bar, the breakfast each morning, the pool, the specialty bar where you could buy snacks....and the rooms were especially nice! I loved the sliding doors in the rooms and the beds and bedding were sooo comfy we slept like a dream. We didn't want to leave there!!

There was not one thing we didn't like about our stay. I do not think Hampton Inn could improve in any area that I could see.

"I really liked the pool and the breakfast. Best sausage ever!" - our 6 year old son

"Vacation was too short!" - our 6 year old son