Not Much

Mediocre Stay - looks very different in the pictures. It's actually a small property with nothing impressive. Quality of sheets, towels and amenities really disappointing. For a city thats famous for its quality soap, amenities were really not at that "Savon De Marseille" level. Size of the room is tiny. Pressure of shower very low! Check-in and check-out impersonal. No reception in the evening, you keep the big entrance gate key with you to open for yourself when you're back in the evening...What a responsibility! No buttler to help with the luggage. No concierge service. Hot water, coffee machine and tea are hidden in a drawer in the room, not easily displayed nor accessible. Wardrobe cannot open because of two chairs facing it... Anyway, the whole price should be 50% cheaper. Doesn't deserve this value.

te owner and staff where beyond lovely. Although the owner did have the nicest bar night area for her and her friend, which was a bit odd.

They say they have parking but they don't. They are on a quiet street where you can park for free (which is fine, but they should not say they have parking). They position themselves as a hotel, although they would be better described as bed and breakfast It is not professionally run. (which is fine, but they should say so). They say they have room service, which they are not really set up for (Which is fine, but they should not say they do) They describe a room with a private garden, which is really the basement with an added bathroom, that you access from the back of the house and has a gated off area with lawn chairs and pebbles. (This was not fine, as it was not great. It comes off as an outhouse and it did not feel very clean. Plus we were eaten by mosquitoes!) Overall, despite the loveliness of the hosts, it felt deceitful and overpriced for the room we had. Maybe others are nicer, but this I do not know. The house is beautiful and has been quaintly jazzed up into low budget shabby sheik. This is in itself ok, but they should describe it for what it is.

Very very friendly host, who made our stay absolutely amazing! And location wise very beautiful beaches nearby.

A little far away from the city center but everything else was great.

the staff are so friendly, especially the manager and owner who greeted us late at night so warmly! the chateau itself is gorgeous and it was so nice to chill by the pool even though it was a bit too cold to go in.

we loved being a bit outside the city, but for people who are expecting to be staying inside the city, it’s a cab ride away.

All the hotel staffs are very helpful and friendly. The hotel is clean and nice. The breakfast is good too.

Staff was kind but unprepared, didn't speak French and did not fit the standard of the Les Collectionneurs hotel

loved the location, it’s little away from the busy city.

Everything

Nothing

very friendly and helpful staff

no bar

stylish, small , personal

nothing

Loved the property and was so comfortable. Bed more comfortable than mine at home.

The refrigerator in the room was not working. The standing lamp by sofa was not working.

Beautiful property in a lovely setting and having a pool is a bonus !! Very 'shabby chic' which adds to the charm. Lovely, friendly staff. The food and service in the restaurant was excellent

A hairdryer would have been nice in the room and there was no remote for the TV. I was told a new one would have to be ordered, so there was no replacement. Had not realised breakfast was not included and at 17e a day was rather excessive for what was on offer.

Nice historical chateau location, artful decor; quiet and relaxing.

great position. good air con. nice setting. able to eat at restaurant at hotel which was on the front terrace.

Staff were alittle up and down. Some were great and others were alittle ......

Beautiful property, welcoming, attentive, kind professional staff. Our stay was so relaxed it was hard to leave. Would be happy to return anytime.

When booking I didn't notice they also did lunch and evening dinner to such a high standard on outside log fuelled grills. It looked superb. The staff were all excellent and helpful.

Minor moan, the internet dropped often for the TV/streaming services. My fault but we were further from town than expected BUT .. using the ferry every morning into Marseille was a highlight.

Hotel is full of charm beautiful garden and pool .the staff were extremely helpful especially Alex at reception Alex at reception was a gold star .

No bar fridge and expresso coffee machine in the bedroom plus no tissue in the bathroom

Beautiful château with gorgeous decor. Nice pool in a lovely area. Short walk to the beach. Great location to drive into Marseille or down the coast. Staff were friendly.

Had to ask for clean towels after 3 nights even though the room is cleaned daily. Also had to ask for toilet paper. More umbrellas at the pool would be nice, there are not enough. Parking is street parking, not within the château gates which I wasn't aware of The restaurant has beautiful food but is very expensive.

We loved it. Gorgeous grounds and beautiful bldg. The owner was very helpful and spoke great English. It was typically very quiet and our room was very spacious. The on-site restaurant was great (we are there 4 times!!) and the breakfast was good too. The pool was relaxing as well.

It’s in a spot where having a car is very helpful. The train station is a good distance away so if you want to explore any of the other towns nearby, a car is much easier than train