Great location., spacious, plenty of free parking. Fantastic tasty breakfast

Nothing

Room was a good size with a lovely big bed. It was nice and clean and met all of our requirements.

Service in the pub was a little bit slow. I was stood at the bar for about 5 minutes and there was nobody coming to serve me despite lots of people walking past and seeing me stood there.

Set in lovely surroundings. Comfy, clean rooms . Love the fact there is an iron, as we were there for a wedding. Cedars also employ staff with disabilities, but wow what staff. Seriously, polite,provide excellent service and are friendly and helpful.

Local bus timetables would be good , to encourage folk to explore and not use cars.

Breakfast was excellent, plenty of choice. Although the poached eggs did not have soft yolks. Room was clean and the bed was comfortable. Dinner was very good except for roast potatoes, which were greasy. More like deep fried.

Function room was in need of some attention. Curtain rail was coming away from the wall.

General stay

Dinner (breakfasts were good). Slows - twelve minutes to be asked re a drink before meal. then 15 mins for drink. before being asked to order meal. Each evening. The staff were good - not knocking them at all, they were pleasant and cheerful) but needed training to look at people/eye contact/think/ask. Each evening was the same.

Breakfast was ok, the people were all very friendly and helpfull

everything was ok

Location / value / pet friendly

Room could have been cleaner

Very cold rooms, no heating. Hour and a half wait for dinner until the waitress dropped it. Beakfast was average. Will not stay again.

The location was great, and the sun was shining.

All of the above

The room key was not exclusive to us 3 others were able to get in with a key! I was given someone else's invoice. Poached eggs really overcooked. But I'd stay again!

comfortable bed

difficult to find

the staff wasvery sociable and friendly and the breakfast was excellent

The check in was quick and easy, the room was good and had everything we would want and warm. The room was in a separate courtyard, but that made it quiet which was appreciated. Sunday evening meal was a roast and the server was bubbly and took time to explain and kept up communications (SAM). We even had a laugh about the clamp I noticed holding something together above us. The food was good and service from all staff that evening was good. Service and communication was never an issue and everyone was friendly during our stay

The one big disappointment was breakfast. On the first morning the Chef didn't show up (we found out this later), so breakfast was extremely slow and I actually didn't get what I ordered. Also the server had to cope with conference guests seemingly on her own. The next morning the service was better though we did have a fire alarm go off, nothing was mentioned to us at breakfast and the server was still on her own. One customer's food was served by the server and a gentleman in normal clothing. The last breakfast was as I would expect, the server had help and presumably a chef was in the kitchen. I have no complaints against the server, circumstances were against her. The other concern is a bedside spot light in our room had the conductors showing at the back of the lamp (not bare wires), it being a metal lamp I would expect it 3 wires not 2 as any earth connection would be poor at least if it was connected to the base as the base and the lamp arm were loose to say the least. I reported this and it was properly noted. Why wasn't this picked up. One last comment, and its not limited to this hotel, but calling my wife and I "guys" most times we were spoken to is not appreciated. I'm a guy, my wife is not.

very modern and clean, loved the bathroom and shower fitted out to a high standard.

N/A

Location is good for us due to proximity of family. Friendly staff have always do their best.

The double room was spacious, clean and comfortable. Excellent shower. Plenty of choice at breakfast.

Sound insulation between rooms appalling, could hear every sound from adjacent rooms, might as well have been in the same room.

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Lodge accommodation close to inn with covered walkways. Comfortable bedroom and spacious bathroom. Nice restaurant with good food and attentive staff. Good value

Bit of noise from other rooms and when people outside.

The room was excellent, it was clean and had everything in it that was needed for a comfy stay. I even asked for extra tea & coffee sachets and the staff were friendly and helpful. The bed was wonderful, large and comfy.

The restaurant was a little disorganised and disappointing. Because we had a dog we were told we could only eat in one particular part of the restaurant, as another part that was normally accessible was already laid up for breakfast the following day, this was 6pm at night! On our first night there was only 50% of the menu available. The second night we had the same seating problem, they would not let us into the extended bar area, stating it was laid up for breakfast the following morning (again, 6pm at night). I explained I was disabled and sitting on high chairs was difficult but still they would not help us - very disappointing! Lots of missed opportunities for growth & development. Staff need to communicate better by explaining concept of food ordering and be a little more supple by helping guests, it did seem as though paying restaurant guests were too much trouble to be looked after, a shame as it’s a lovely place.

We were greeted with news that we would only get one breakfast included. I had booked a superior room for my mother who was unable to come due to illness. I booked a cheaper room for my husband and I. I cancelled the cheap one and should have cancelled the expensive one. The hotel was much further from the venue than I would have liked and didn’t have a good view at all.

Our superior room was cold, had a view of the roof of the conservatory and worse still was directly above the bar where they had full functions on both nights. Our other room you could hear giant footsteps overhead at all hours. Fortunately no rumpy pumpy sounds were heard!