Location and parking and good breakfast

Very small tired rooms. Bathroom no shelving . Dangerous step up in to bathroom . Dark

Breakfast was ok,ran out off mushrooms on the 2nd day.No choice of eggs

Bathrooms need updating,did'nt like the step up into the bathroom. Frosted glass covering bedroom window,

Everything about the stay

Nothing

Location

Stairs, corridors, door handles in public areas sticky, room doors I’ll-fitting with much light coming round edges.

Mckenzie, nicola, johnjoe and paul

The room as it was never hoovered and some of the reception staff were a bit snotty with us

The room was very quiet no noise from extractor fans even though it was overlooking the rear o the property.

The room was much smaller than expected the door almost touching the bed when you walked in. No blind at the toilet window, nowhere in the bathroom to put your toothbrush etc, the shower tray flexed badly when standing in it and the top of the toilet cistern was dusty.

I could take my 2 dogs £20, parking was only £5 all day. It was good value and ok, would go again. The breakfast was nice.

It's not my usual hotel type but think it fitted the bill with having my dogs with me.

It was convenient and I could park

A little dated

Location was perfect and beautiful presented.

Clean

Heavy doors that should be automated Steep steps in corridors

Staff were excellent, location was fantastic

Was all great

Easy to find, out of the way of the central busy area, clean.

Slippy entrance steps

Lovely Staff. Great areas downstairs with seating to sit in a group. Booked in advance and price was amazing and included breakfast which was excellent. Everyone in our group was very happy with the choice of hotel.

One of our group didn't like her single room as it was very small, seemed smaller than other single rooms.

Fresh, clean with exceptional views

Good location with tram stops right outside. Good parking. pleasant staff, great choice for breakfast.

Room was quite small and dated. needs a refurb. expensive bar.

Location was close to town, all in walking distance, breakfast was nice, views from the restaurant are amazing

Cleanlinees and good staff

The breakfast was poor, not worth the money

location and parking

the bathroom was very dated and worn. (room 119) Breakfast was a little poor, sausages very poor quality and the tomatoes were ready to go with a salad.

staff, breakfast room

bedroom dated, very creaky and uneven bedroom floor, en-suite even more in need of refurbishment.

always clean. always polite good value for money great breakfast

had a sandwich and cup of tea for lunch was disappointed for the price, just a sandwich on its own no salad or anything it was just two slices of bread with tuna mayo in it and nothing else.

see below, i never got to stay

i stay at the hotel on a few occassions as a stop and refresh basis for a few hours as i travel from north to south, this particular day i rung up asking if i could come an hour earlier ie 1pm instead of 2pm and was told it would cost me an extra £25 to which i had to miss the hotel booking to travel straight to my destination as the meeting had been brought forward by an hour, to me this was not very customer friendly its not as if i was asking to come at 7-30am just a basic one hour earlier, surely common sense should prevail and it has totelly ruined my opinion of my future and previous stays, i say future stays it may well be that i just find somewhere else to eat and refresh during my journey

friendly staff, comfortable room & breakfast was good.

Convenient location and very clean

Perhaps a little dated

The,room was clean , the staff was polite and good location

The mattress in the room needed changing, and the toilet was nt flushing properly. Both got reported after my first night sleep but nothing got done

Friendliness of the staff. Breakfast very good, location for our needs

First bedroom very cold even after the radiator had been on for over an hour. 2nd bedroom offered the heating was the same but because it was a smaller room (too small) it didn't feel as cold

Hotel a bit shabby

The breakfast was really good value for money Every where clean and tidy .Really enjoyed our stay. Always good to have a relaxing drink at the bar at the end of the evening.Lovely staff too.