I just back from our trip, this property not old, but the kitchen floor is sticky, and less privacy, from the street you could totally see everything in living rooms, dining and kitchen. the property is locate next to the freeway and it’s not quiet big problem to us. The biggest thing is we found RAT POOP on the bed at downstairs.

This property is easy to get to. It is near grocery store and and restaurants. Close to ski resorts. It is spacious and very clean. We would definitely come back.

Easy to find, worked out great for our family. Alittle noisier than I am used to but it was okay

We had a sub-par experience with this property. Between the jagged stone stairs and unsecured tall old cabinets/furniture, we were constantly worried of our kids getting injured/hurt. The comforters did not have covers on them and they felt dirty. The furniture is super old, not antique, but old. The freeway noise didn't bother us as much, but the downstairs flush runs constantly and had to be fixed often. The owner was fairly responsive and they sent the snowblower next day to clear the driveway, which we appreciated. We have stayed at many places in Truckee/Tahoe area and this was lists at the lower end of them places.

This cabin was perfect for us. The garage was large and fit both full size trucks. The living space was open and allowed us to conversate while cooking and hanging out in the dining and living area. Deborah was an excellent host and answered all our questions. Overall we were very satisfied and while come back again. This time maybe in the summer to enjoy some fun in the sun 🌞

When we walked in there was a beeping sound. It came from the oven. Turned out we couldn't use it only the stove top. We did contact host. The kitchen floors were sticky and the dining table had crumbs on it as well as greasy fingerprints. Cobwebs everywhere and the deck and the stairs to the front porch had needles and cobwebs. It was not clean. The top bed of the bunkbed spread was covered in dust and also the pillow and the filter for the a/c unit is really dirty and it did not work well.

The location was a little loud from being literally on the side of a freeway, but not bad. The cabin itself was in good condition. Just a few things I think should really get checked out. There were a few times I had trouble with things around the house. Including turning off the fireplace and changing the water temperature. The water always ran freezing cold. And I was not comfortable showering my toddler in that sort of condition. I checked the house book for any answers but had no luck. I as well tried to contact the home owner and had even worse luck. They never answered. Overall the stay wasn’t bad the poor communication between myself and the owner was upsetting.

My overall rating is based on the communication I received from both the property owner as well as the Vrbo representative I was seeking guidance from. I booked and paid for this place well in advance for my family, with the expectation of an exceptional stay. Although I carefully followed the instructions given, we were without hot water our entire stay. There was only one moment upon our arrival where I felt warmer water - to wash our dishes. Being in the snow, it is safe to say we were in below freezing weather and hot water is a necessity. I tried several times to contact the property owner via phone, email, and Vrbo messages; but when she was not responding I reached out to Vrbo customer service for guidance. The customer service I received from Vrbo was also unsatisfactory. The compensation of $50 for no hot water in below freezing weather, and the suggestion for us to boil water for our basic needs while on vacation is careless. Eventually, I did receive a response from the property owner via email, but it was far from helpful. Instead of coming to me with a solution, she was pointing the finger away from her. To quote her email exactly she said, “You may have turned it the wrong way. The instructions are dependent on the guest before you doing the right thing.” This was a slap in the face. It should not matter what I did, and especially not what any prior guests did. In that moment, I expected someone to coordinate a visit to the property to fix the situation. Especially, since the property owner already noted in the guest manual that this is a common problem. I wanted a resolution, but did not receive it in anyway shape or form. Moving forward I do not see myself suggesting this place nor Vrbo to anyone. As a customer I did my part, but my business was not respected.