Tout. Nous avons tout aimé. Discret, cosy, vieux bois. La décoration est subtile. Luxe discret. On s’y sent comme à la maison, dans un très beau chalet. La suite 23 est très agréable. Un joli salon et une belle chambre. Grande douche. Literie confortable. Joli balcon avec fauteuils et vue sur le glacier. Le SPA est fantastique, piscine intérieure, piscine-jaccuzi extérieure, de nombreux endroits de repos, sauna, hammam, … Magnifique salle de sport avec un matériel très haut de gamme et très beau. Il y a aussi une salle de yoga et pour couronner le tout : UN PETIT SPA PRIVÉ que l’on peut réserver pour 1h30 - petit jacuzzi/sauna/hammam. Petite astuce : nous avons utilisé les deux bons de 50chf offerts par l’hôtel pour utiliser au SPA pour nous réserver ce moment incroyable. Tout l’hôtel est extrêmement bien tenu. Tout est très propre. Le personnel très souriant et très accueillant. Une dédicace spéciale pour Emma tombée dans l’hôtellerie à un jeune âge et dont le professionnalisme et l’amour du métier fait trop plaisir à voir. Personne discrète, efficace, souriante. Et également à Astrid en stage dont le sourire et l’énergie sont comme un rayon de soleil. Merci à vous deux. La restauration est bonne et la configuration des petites salles fait que l’on ne sent pas collés les uns aux autres. Très beau petit-déjeuner. Rien à redire. Nous reviendrons avec grand plaisir cet hiver pour skier. Alors à bientôt.

the breakfast, dinner, the bar were amazing. the staff, facilities and the spa were also fantastic. The comforters were out of this world, i never slept so well in my life. This is the first hotel in my entire life I have literally nothing to complain about.

Amazing place! This was 10/10 with customer service and the facilities

The Hotel is a real gem, so beautifully decorated and looked after. The views are beautiful and so is the village. Our room was very cosy, clean and comfortable, the food is amazing, Spa is great, and staff is very attentive, kind and helpful. I had my cat with me and everyone was so incredibly nice with us!! We had the best time!

That we had to leave :(

Everything was perfect. From the welcome drink and cake to the last day of the stay. Everybody at the hotel was really friendly and helpful. The location was great. The view from the hotel terrace was amazing. The breakfast was excellent with a lot to choose from and definitely quality food. The room was spacious with big cupboards, wooden furniture and beautiful materials. The room was always clean and tidy. The village is really beautiful, safe and there is a lot to see and experience nearby.

Nothing to complain about.

Staff was awesome Breakfast and dinner were terrific Loved the room

The overhead spotlights in the bathroom were not good for putting on make-up. Please shovel the walkway from the Library exit to the road. It wasn't shoveled while I was there.

Cozy swiss chalet environment with very helpful staff. Bed super comfy. Great ski-deposit near to the slopes. Diverse great facilities.

Unfortunately, our room was on the ground floor, without view on the mountains. Accordingly to the price, we would have expected a room on high level with balcony. Food is ok, but doesn't worth the price.

Fabulous stay at The Capra- we wish we planned to stay for longer! Set within the charming confines of Saas Fee village, The Capra is a home while away from home. The communal relaxation space is cosy, warm (with fire) and has plenty of little nooks enabling afternoon tea to be enjoyed quietly. Afternoon tea itself is a treat- cookies, chocolate tart, macarons, choux pastries. Delicious! The spa is first-class; great indoor lap pool (~15m), heated outdoor pool with fantastic jets for massaging achy muscles, and an array of saunas and foot baths. It becomes increasingly difficult to ski knowing there is such a lovely place at the hotel to spend time in! Although we didn’t use it, we also noted the library had a great projector for movie nights. Definitely one for a longer stay. Our bedroom was comfortable with a great shower. We were ground floor and had no issues with light and/or noise. Breakfast was included with our stay- extensive menu and all freshly prepared. The staff were extremely friendly and helpful. We also had lunch and dinner at the hotel, both of which were served to a high standard. Overall, an idilic stay. We will now struggle to go anywhere else!

We had a couple of instances where service could have been better however, Florian the General Manager dealt with these in a thoughtful, considered way. No resulting impact to our stay.