Very high end resort hotel. Loved everything about it. Great value.

Nil

Love the pool and the entrance area. Spa and breakfast great.

Bed too hard. Rooms a little tired and could use updating

very good high quality hotel

no issues

The spa. The ladies in the spa were great. Enjoyed that immensely.

The service in the restaurant was extremely slow. The drinks during happy hour were so-so. We had to cover the drain holes in the room with a wet wash rag or the room smelled of waste. If you kept the drain covered, the room was actually decent. Couldn’t change rooms because they were full.

Great location, big spacious rooms although bathroom was small. Good delicious from pool bar. Nice pool area.

Bathroom small Mattress and pillows no comfortable.

Breakfast, pool

I like the room that was finally setteled after an upgrade. The pool is also great. Breakfast is okay with plenty of vareity. Location is also nice, especially if you want to go to Nusa Penida.

On the first day we arrived, the room we get was at the very end of the hotel, that is like 100m away. We then noticed that the room air conditioner is not cool enough. The staff has offered us to exchange room but we decided to upgrade to be on the ground level and in front of the pool. Still, it's about 100m away, but at least the view is the garden and pool. We also stumble with another problem like the bathtub valve stuck open. Again, the staffs are very responsive and helpful. The hotel facility is old, it feels like I am in the late 80s. They are renovating some area too.

Pros - big comfortable room, well maintained hotel, very good buffet breakfast, location near the beach.

It can be very hard to get a sunbed.