cleanliness and location

nothing

Great location. Lorena and the staff are AMAZING!!! This is a chill place to stay, in the vivid Barra.

Pros- The breakfast was decent The location is walking distance to the beach The property felt secured

Cons- Lack of communication . No one speaks English Micromanagement- The manager penny pinches everything. She sent us a long message complaining about us needing extra towels, when we asked for a handtowel and soap that the house keeper did not leave. She only gives you one towel per person every three days.She wanted to charge us $1usd every time we needed to use another towel . I felt that was unsanitary to use the same towel all over your body and face for 3 days. I felt that the staff watched every move and got annoyed when we asked for simple things like an extra blanket ,because she has a small thin hard throw on the bed that is not large enough for even a child. The hotel does not give you the basic needs for you stay , especially if you are long term . This place is not equipped to handle long term clients. A day or two here is okay . Ants are in the room and bathroom and crawl all over everything. Shower pressure is too soft , but it does get warm The TV does not offer any channels in English, nor subtitles. The hotel we moved to had atleast American CNN. The staff makes you feel unwelcome when you need extra things , due to the lack of basic necessities that they provide . Only one staff member made us truly feel welcomed No elevator for the elderly. Only stairs Do not even think about asking for extra pillows. They are flat and outdated and only want to give you 2. They complained that they do not have enough The building is outdated and need renovation , decor is ugly, windows make loud noises, our bathroom doorknob was broken when we arrived and it locked my mother inside the bathroom . Took them 3 days to come in to tighten it Only saw one hammock hanging up , and never saw any guest use it. Website states she has a gift shop and it's just a curio cabinet Rooms are small and basic. You would do better off getting a hotel a little further and catching a uber to the beach . Ubers are cheap in Brazil