Style

Staff has no knowledge of events , establishments location or recommendations of what to do. They have coffee maker but no coffee available. Kitchen is was close.

They gave us a room with no AC , and customer service was bad! No one at the reception

the actual room was great, my daughter loved the bathtub , warm warm water was good , kitchen setup was good

TV and Wifi didnt work , the location wasn’t for some reason where I expected and is near Historic Guadalajara and there was constant traffic and you could feel all the vibrations in the room from the traffic , No coffee was ready in lobby or in the room, there was a coffeemaker but. o coffee i had to ask for it, and there was a small restaurant open for breakfast not for room service

This boutique/art gallery hotel is like going back in time 150 years. The foos is excellent.

Is not related to the property. The hotel is located at the center of busy streets which makes it very noisy.

It is a quaint old complex turned into a hotel.

We didn’t have hot water for a day, the water pressure was very weak, there was no electric kettle in the room. the noise outside is bad because sound proof was poor. the church bell next door woke me up early.

We were locked out of the hotel until 1am. Waited 2 hours outside with other guests. I phoned the hotel number 35 times and got no answer. The worker arrived finally and let us in. If we werent outside we would have been locked inside which is a major fire hazzard.

The hotel is beautiful and historical, but it is run by 15 year olds and as much as they tried it wasn't ok. It needs work. The wifi also didn't work ever which meant the TV never worked.