L’emplacement, proches: - Luna Park - Aqualand - Plage Richelieu

Réception fermée un jour complet

Nice complex which is self contained with security access gates which gives you piece of mind, Staff were excellent and very helpful and friendly, nice landscaping, I would definitely stay here again

The pool maybe needs a bit more attention

Clean rooms, big. Nice Pool area. Helpful woman at reception desk.

I was arriving at 23pm and reception was not there. So i couldn't check in. I wrote that i will arrive late. There were no key in the Arrival box neither a written message with the code for the box.. I had to search an hotel room at night which cost me 100 euro extra. I wrote to the management after. The didn't even answer me. Not to recommend. Residence is very close to an fun Park. There is heavy sound all night. Sleeping impossible. Very hard / unconfortable bed. No Salt and pepper, no cleaning stuff for dishes.

Very noisy,across the hotel a Luna Park

The résidence was well located and very nice, with a swimming pool.

The résidence is located in an area that is a bit noisy (there is a Luna Park behind) and sometimes there was loud music playing at night.

ist was very loud in front of the apartment is a disco

Location Access to the beach Heated pool Parking Big room

We didn't have Wi-Fi the first 4 days and it was a big complication first because one of the guests had to work online, and half of the other guests traveled from Argentina and could not search for information to carry out outings and activities. The internet signal the other days was very bad. It was a big complication and we did not receive any response or solution from the hotel.

nice apartment well furnished and comfortable

the customer service was exceptional especially by Sandrine who travelled to a nearby residence to get a print done for us as their printer had broken down.