the only thing I like it is cheap

I am non smoker and Smoking is not allowed but the other rooms people are smoking. The cigrette buds are thrown on my balcony. I booked 2 rooms but only get one key and then I have to call them and get the second key but the second key I got is on different floor. There is no fan no air conditioner and no window curtains (means no privacy). When you oepn the balcony door the trains noise are too loud for sleeping at night.

Well located , everything you may need it it’s nearby . To the central area only 15 minutes . I’ve made 2 reservations , and I was able to stay at the same apartment because I’ve booked the same category apartment .

Extremely loud from both sides ( road and train ) . Mattres was dirty , very dirty, I used 2 bed sheets so I could feel more comfortable. No dish soap or anything like. I asked for a ventilator 2 days before my arrival, didn’t get any (it’s summer time and was very hot in Zurich those days , like 32-35 degrees) , I had to buy one . If you’re planning to cook , forget about it. The smell of the apartment wasn’t very good .

Location

Building premises were unclean

Very good

Good

almost everything

I found someone yesterday in the balcony, it is not safe the fact that balconies are connected, besides, I understand that we live in a new era and most of the stuff have to be online! but we always need a physical presence in the hotel to solve certain issues like the one above! shower Poor as well and broken

easily accessible, kitchen with utensils, perfect for two days with small kid. tram and bhanof of just opposite to the hotel.

No picking the call. I saw for few people ket code didn’t worked but they are unable to contact the responsible

The location and close public transport

The problem was the bed slatts had been broken previously and despite our best efforts and DIY, they broke again, each night of our 3 nights. The second problem was the total disregard of Swiss Tower Team to provide minimal customer care. We were appalled. If you spend money on staying in a hotel, you expect as a basic amenity: a functioning bed. This was not provided, and as a result caused back pain and discomfort. A carpet would have been more comfortable! Apartments Swiss Star team Address: Friesstrasse 8, 8050 Zurich. Room 703 I tried calling the hotline and wrote messages during my stay that went unanswered. I sincerely hope booking.com does something to avoid other guests being cheated in the same way.

Nothing at all. the only good thing about it is the location.

dirty bed dirty linens dusty floors shower handles busted noisy neighbors noisy car on the road Sketchy neighborhood no fan/AC for summer poor customer service internet is not working

Bed size. Room size. Kitchen utensiles

There were no exit of water in washroom. All three days we have spent with water in washroom. My kid slipped 2 times due to much water. Kitchen should have utensils cleaner. We struggeled with this also.

Everything was really bad and poor

Everything is bad and very bad

Dirty, cold room, never book again

I didn’t like it

noisy cold

Easy way of check in and check out,neat and clean everywhere.

There is nothing from my side.

Super close to the train station and then like 10 minutes to the airport

Kind of noisy inside and around the building. Doesn't feel too safe there

Picking the keys up was easy. The room was dust-free as I requested and had been cleaned.

The furniture was out-dated, overused. The bed was broken. The location is right next to the train - you can see people sitting in the train from your window. The photo advertised is ABSOLUTELY NOT what was advertised.

Overall good.. this is the second time I have stayed in this property.

The noise of trains if you open the window. If you close it, you will feel suffocated.

They did not provide keys For second apartment

Location, room was clean, price ok.

There is no staff at all. Noone to ask anything in case you need second key or need to change the room. A lot of strange people around the hotel entrance. Even though the room was clean, outside it, corridors and elevator always smelly (elevator smelled like public toilet at times) Very very loud as next to the railways. If its hot, no airconditioning and forced to sleep with window open - if on the side of the railway, close to impossible to sleep

location not really premium, but close to Oerlikon station, windows exceptionally noise tight, even the railway ( really close ) basically not hearable

empty remote control batteries , basic basic furniture

Location

No chairs, TV didn’t work fine.