Second time I've stayed here! Friendly and helpful staff, good food, comfortable and convenient location.

The room was lovely and clean. Staff were friendly Had DVDs we could watch Breakfast was delicious

Location The breakfast (kippers!) and friendly cook/server.

From what I could tell, it was basically it's a pub that serves meals. The room was tiny. I would have preferred a single bed which would have provided a bit of breathing space. (I realise it is an old property and all rooms are probably small). Check-in was a bit frantic even though I arrived at correct time, I felt I was a nuisance as they were so busy serving meals. Check out was also tricky as noone seemed to be around and I had a query. I definitely didn't feel I could go down and ask anything of staff as they were otherwise occupied. I thought it was overpriced for what it provided.

lovely old converted pubs - in great location

nothing

Breakfast was very good,staff very attentive and hard working particularly Kat who was very good at her job.

Carpets all need refurbished and rooms updated.

Local yo the river clean tidy room exceptionally great staff Car parking very local without charge

Nothing

The staff were great and very accommodating. They were very welcoming and helped with organising a taxi to a wedding in the area. The rooms were gorgeous and very comfy beds. Breakfast the next day was delicious and staff were very welcoming there also.

We had no complaints.

Excellent location and clean.

Bed was really worn so mattress dipped and the noise from the street was quite bad

Staff were very helpful

Parking is an absolute nightmare I left early morning but was unable to shower . I am a large man and could not get into the cubicle

Very pleasant traditional inn. Welcoming staff, nicely modernised, and very good food.

I was a bit annoyed to find the Booking.com rate was so much higher than the rate published at reception, especially as I had booked 2 rooms.

The breakfast choices were very good. The location was very near the wall and river.

Old charm of the building situated on a cobbled street & free parking

Breakfast was over cooked for my liking.

Lovely hotel,food and staff in a perfect location

A perfect location, close to the harbour and to some lovely bars, shops and restaurants in the area near the sea front. Pleasant, quiet rooms. Friendly, helpful staff who went above and beyond,

No complaints at all.

Location was great, food good, nice breakfast choices, lovely friendly staff.

Great location, lovely grade 2 listed building. Staff very friendly and attentive.

Room was a bit on the small side and sliding door to toilet not ideal but necessary.

although it is an aging building it was obvious that the management and staff worked to a very high standard in cleanliness and appearance

no negatives

The breakfast was very good although I only had a small meal there was lots of choice if I wanted more. Staff were very friendly and helpful, room was clean and comfortable. Good location near the Quay walls and town's facilities.

My room was above the dining room and was a bit noisy one night when there was a big group in.

location ,food .

room did not live up to expectations

Very good

The welcome was good and staff friendly.

Fabulous breakfast, served by lovely helpful staff. The hotel is just a short walk from the train station, and is well located to see all that Berwick has to offer. Will definitely stay here again.

Magnificent