No ice machine

Front desk lady was nice.

I booked for friends staying in town for my son's graduation. It was so bad they left and stayed elsewhere. Strange people lingering around hotel, safety was a concern for them. Dirty, cockroaches.

Staying here is comfortable and quiet as always.

There was a live roach in the first room I was assigned to. The second room I was given had a hole in the sheet, stains on the pillow, and a broken lock. The small sofa chair that's usually on all rooms was not there either.

The staff were really nice and helpful and I liked having a full size fridge in the room.

Definitely not worth the amount of money we paid. The walls were very thin (could hear literally everything), bed was on a metal cot and was uncomfortable, and it was an up charge to have it cleaned even just once for an eight night stay. This room would be more ok for a business trip but definitely not as a family or couples trip.

Good location. nice big fridge. Walk in shower. Staff were fantastic

Lots of hairs in shower had to wipe out whole shower before I could use it. No cooking utensils like most extended stays. Not even paper towels or dish towels. The sink in kitchen area had a cupboard over it so you couldn’t really use it, Tap was difficult to adjust. They don’t even provide hand towels or Kleenex. I had to use a bath mat for a hand towel! Definitely not good value for the money. TV had awful channels, ok if you like sports or news otherwise nothing. I was very disappointed as I stayed in an extended stay in California and it had everything, plates, mugs, towels, saucepans, dish soap, paper towels and I was expecting the same thing and looking forward to cooking my meals. The worst thing about the property is the noise. For some reason the sounds echo down the corridor. Dogs barking, babies crying, doors slamming, and people yelling. Car park not big enough for property so everyone parking on grass and in all sorts of places. Had to park in the “15” min stay spots cos nowhere to park.

The laundry room and the check in and checking out process was easy. Information provided when there was any concerns. The cleaning staff was also available when needed.

There was no breakfast provided and did not have the amenities that were expected. Food, pool, etc. A lot of men hanging around the hotel could not determine if they were guest as well or just random people hanging around. Did not feel safe and not comfortable walking alone.

mostly, mold

There was no breakfast offered

Elevator was out of service No breakfast for thr price we paid Room was average

Location was very close to the Paradise Coast Sports Complex and other amenities. Cheaper than other hotels in Naples. Pleasant and helpful front desk staff. We were able to secure a late checkout.

Way too expensive for what you get (although Naples is very overpriced this time of year - avoid if you can). The room we were initially assigned a key to was not clean. Elevator was not working during our stay and we were on the 4th floor. Rooms are very basic and although there is a kitchen, there are no supplies (pots, pans, utensils, glassware, etc.). No shampoo, conditioner, or lotion provided. There is no common or outdoor area for meeting or relaxing, so many people were just sitting on the curb outside and outdoor trash cans were overflowing.

The staff was very friendly and everything was clean. Almost everything was perfect. I will definitely be staying here again.

The only thing I noticed is that the facility is overdue for an elevator inspection.

great location

room odor not good; mattress was uncomfortable, no good blanket

Bookings.com sucks. We made the reservation through them only they didn't notify the hotel. Thus, we had no hotel room that night. They suck and will tey not to use them ever again.

the location was the only thing that was nice

the bathtub that was advertised in the booking did was dirty not work. the two phones in the room both did not work nobody came to fix it the sheets were awful but at least we had extra pillows.

When I arrive at the property late night, they didn’t had my reservation on their system. end our staying in another property.

Everything

Rain cold

No breakfast

Roaches in every room I stayed in 112 209 422 All had roaches