I really enjoyed the friendly staff and valet service. I wasn't initially told it would be $30 extra and I was so exhausted I was willing to pay it.

As a solo traveler, safety is a huge priority. At 10:00 PM there were several loud individuals in the hall outside of my room, including noises like scratching on the door or like someone was walking by touching the door handle. I had the deadbolt on and extra security measures, but it still made for a miserable, sleepless evening. That paired with the very loud air conditioner unit and I got no sleep. I was hoping that having a shower would help calm my nerves, and I was looking forward to using the beautiful rain shower head, however it was clogged/broken and completely unusable. I even took a video because I couldn't believe it was a huge feature in the bathing room and didn't even work properly.

Great location and smells great walking in. Clean beautiful environment and kind staff. The room was comfortable amazing. Bed was great, slept well. Bathroom was nice and clean. Shower was Everything !!!!

I liked everything

Location was excellent to hospital access.

Nothing comes to mind

The property itself was nice and a great location, allowing us to walk to many different locations if we wanted and a quick drive to Arrowhead.

Staff was pretty unprofessional overall, with the exception of the gentleman who ran valet all weekend. He was super friendly and personable. The whole place was ran by 1 person for most of our stay so you could never get ahold of anyone to get your car from valet without going down to the front desk. We came in for a football game with the visitors team, and once we beat the chiefs we couldn’t even get the attention of the hotel bartender to get a beer when we returned from the game!

Bed was very comfortable. Room was perfect. Staff was extremely friendly and helpful.

Breakfast was good! Both ladies were kind and took care of us. Location is good too. Easy access to restaurant and crown center. But, most of the Resto was close on Sunday and Monday. You can also order food to deliver. All the receptionists were easy going and respectful.

Everything is ok. I did not ask. But, I did not see a microwave?

Front desk and valet were great! Close to Gate's BBQ and 18th & Vine district. Would stay again.

Staff was very helpful and nice. We felt very comfortable. We were able to walk to restaurants and see the city. It was very updated and clean. The beds and bedding were super comfortable. It was very quite and felt safe. We would stay again.

We didn’t like that the only opinion was to valet park and there was no covered or safe area to unload our luggage it was just along the roadway.