The Hotel is very nice and clean. The stuff is mostly friendly

1. The restaurant manager was very unpleasant and caused us to feel very unwelcome several times. When we talked to her about it, she showed complete lack of understanding and lack of qualification - zero communication skills. It's really a shame such a person is allowed to work with customers. 2. They charge 100Euro post cleaning fees which we weren't aware of and this is after nobody came to clean our room the while week.

the staff kind and helpful the room large the breakfast very good

i dident know about fellas about cleaning after you chick out it dident minshian in booking

Really nice breakfast. Perfect views over the mountains

the design is very nice and the great thing is the ski-in, ski-out option

the fact that the way to the city center was extremly difficult( only on the main road, steep road and also the cars always passing by). the option was a extremly steep acces aley that was not cleaned when it snowed); the fact that after 20 oclock there was no one at the reception, no one that could advice you in any way. and also no phone extention for the reception mentioned in the room; the outside pool was quite cold, max 20 degrees

beautiful views, large clean rooms with great decks. ski lockers were very convenient. front desk was very helpful when I needed to print and scan a document for my work.

restaurant was not open for lunch and limited evening hours however also understand they were just re-opening from COVID.

Despite the weather, we had a good time. Very friendly staff. Delicious food in the restaurant. You can have breakfast in the hotel. They also offer (payed) bread service for the apartments. Very nice, comfortable and fully equipped apartment. Perfect spot to explore the mountains of Saalbach-Hinterglemm.

Small tip: The lights in the apartment were very bright. It would be nice if you can dim the lights.

• gorgeous hotel • helpful and competent staff • beautiful landscape • perfect for biking • amazing breakfast

Great location a bit higher up the mountain with a nice view on the valley. Great breakfast and very tasty dinners for the cheap! Wonderfull staff with genuinely the friendliest helpful receptionist I ever met! Perfect hotel for a biking holiday with excellent facilities (locked storage, cleaning installation, ...)! Super clean, nice spacious rooms, very clean heated pool, ... Highly recommended!

Keep in my you have a bit of a climb up the mountain when you want to go back to the hotel after a day of biking :o)

Very modern however cozy and locally stylish hotel. Apartments very well equiped and spacy, mainly kitchen, modern furniture, super beds. The best was sauna inside the bathroom. This was cool!!! We liked parking in the private garage, it must be very convenient in winter. Hotel has also a small but nice pool with warmed water - it is enough for a short refreshment. We liked it, too!

Staff was a bit distant and cold, no smiles, no talks more. Information about offered services (breakfast, room cleaning, bike rentsls, etc.) were not openly provided, we had to ask on everything and get the details. Example: at breakfast only cold and limited dishes were served, warm buffet (fried eggs, etc) was served only upon guest request. But this option was not offered to us. We saw it the first morning at other guests table and asked the same. It was automatically done also for us but not all people know it.

Spacious and well equipped modern apartment

Rooms were quite warm with no way of cooling them now