Holiday Inn Express & Suites Custer-Mt Rushmore

Property building, Nearby landmark, Property logo or sign
Photo of the whole room
Property building, Neighbourhood, Bird's eye view
Property building, Property logo or sign
Lobby or reception
4.5
Excellent(306 Reviews)

Hotel in Custer, SD

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in Custer and with Mount Rushmore reachable within 33 km, Holiday Inn Express & Suites Custer-Mt Rushmore offers a fitness centre, non-smoking rooms, free WiFi throughout the property and a shared lounge.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly

Map of Custer, SD

Available Rooms

Beds not specified • 301 ft²

Room
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing

2 Queen • 301 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 King or 2 Queen • 301 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Reviews

4.5
Excellent(306 Reviews)
100% verified reviews
4.5
Oct 2024
Stayed here while visiting the state park, Jewel, and Rushmore.
Really nice hotel close to the state park, and all the sites in the area. Great amenities, beautiful facilities. Breakfast was included and it was typical hotel food.
4.5
May 2024
The worst hotel experience I have ever had
Location is good for visiting Jewel cave and Custer State Park.
I checked in and after a bit noticed the heat wasn't working correctly in my room. which was fairly important since it was low 40's out. I went to the front desk and spoke to Reese at 5:15 PM. He said he could move me to a different room but it would be more expensive. excuse me what? evidently paying money to this hotel only gets you 4 walls, the other stuff doesn't have to work correctly. He then gave another option of contacting the maintaince guy who loved 7 miles away and he oculd fix it. Ok, great let's do that. I never heard anything back from him the rest of my stay. Since I was on such a long trip i didn't have much extra money to... upgrade to a room where things worked. so i stuck it out. Then, the next issues pops up. From around 9:30 PM on throughout the night. Anytime someone in the room next to me (or maybe above me) flushed their toilet or took a shower, there was a loud (and I mean loud) audible dripping noises inside the wall of the bathroom. drip, after drip, after drip. (I have it on video as proof). And it was loud. Loud enough where it was hard to sleep. But, I already knew from my previous interaction with the front desk if I wanted it fixed or moved to a different room, I'd have to pay more. so I stuck it out. My watch says I got 2.75 hrs of sleep between the freezing room and the constant dripping noise. I mentioned it to the front desk when I was checking out and showed her the video, and explained my interaction from the evening before. There was a gentleman there - who I assume was the maintaince guy?- I offered to take him to the room and show him. The lady said she would 'take care of me'. I took the guy to the room and showed him the noise to which he audibly said "Whoa!" and that he'd definitely look at the room next door. I guess at this hotel you don't get what you pay for. There are hotels on either side of this one. Go there, don't go here.
4.5
Feb 2024
Front desk guy obviously hates his job, he was not friendly and seemed pissed off that he had to be there!
Bed and pillows were comfortable, room was clean, we would definitely stay here again! Only thing we didn’t like was the front desk clerk, he was rude and seemed unhappy being there!
Front desk clerk was rude!
4.5
Jan 2024
Very nice, no complaints
We came to watch the beetle burn and stayed here over night. Extremely comfortable beds and bedding. Elevator. Private balcony off our room.
4.5
Dec 2023
Ehh. Was told by one guy I could pay cash at check out. Guy at checkout says “you have to pay at check in and I already
Location, friendly
Pool was cold. Mold on the ceiling of our shower in room #107
4.5
Aug 2023
, good location, clean rooms and facility, front desk was attentive and welcoming
Mediocre
Average food
4.5
Aug 2023
A good choice! Pleasant and comfortable.
The breakfast was great. Wide selection of items and that were of decent quality and everything was always stocked and fresh!
The floors were really dirty in the lobby and main stairwell. Like they hasn’t been cleaned in a couple weeks.
4.5
Aug 2023
Helpful staff & wonderful location.
Great location for exploring Custer, Wind Cave, Mt Rushmore. Staff friendly and very helpful. Our room had a cigarette smell and they were able to take care of it right away. They also had great recommendations for restaurants in the area.
The pool irritated my kids skin and eyes. There were not always towels available for our family either.

FAQs

How much does this hotel cost compared to others in Custer?

The average price for a rental in Custer is $310 per night. This rental is $99 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express & Suites Custer-Mt Rushmore. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Express & Suites Custer-Mt Rushmore. Enjoy the water!

Is Holiday Inn Express & Suites Custer-Mt Rushmore pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Express & Suites Custer-Mt Rushmore?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.

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