Galway Heights Hotel

Galway Heights Hotel Hotel in Nuwara Eliya

8.7

Excellent(233 Reviews)

Hotel in Nuwara Eliya

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more

About this hotel

Set in Nuwara Eliya, 2.5 km from Gregory Lake, Galway Heights Hotel offers accommodation with free bikes, free private parking, a garden and a shared lounge. Boasting room service, this property also provides guests with a terrace.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Nuwara Eliya

Nearby attractions

Royal Botanic Gardens

Available Rooms

1 King • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 495 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Galway Heights Hotel

$$$$

8.7

Excellent(233 Reviews)

Hotel in Nuwara Eliya

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more

About this hotel

Amenities

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Nuwara Eliya

Nearby attractions

Royal Botanic Gardens

Available Rooms

1 King • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 495 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

8.7

Excellent(233 Reviews)

100% verified reviews

7.0

Feb 2024

a stay ruined by incompetent staff who tried to please but where unable to fulfil expectation.

great for one night stopover the hotel was beautiful and well maintained

other than the manager all the staff could talk English but could not understand it. it seems they have got used to eastern European and Indian accents that when they hear proper English spoken by english they cannot understand a big problem. i do not have a heavy regional accent. we had two major problems one we were not given the room we booked when i confronted the staff at reception they just run away and hide it was not sorted until i forcefully confronted the manager. security, another guest by mistake walked into our room whilst my wife was in bed. on informing reception it was just denial that it could happen, IT DID. APPALING. and they will do nothing about it. our fish on the evening meal was undercooked and inedible. the service at breakfast was so slow we had to leave half our breakfast as the train wouldn't wait, we allowed an hour for breakfast and were first in but obviously not enough

8.0

Jan 2024

Bel hôtel confortable et chaleureux

Hotel tres confortable au style très '"British" Personel très à l'écoute

10.0

Jan 2024

Отель превосходит все ожидания. Обязателен к проживанию.

Эксклюзивно хороший отель. Превзошел все ожидания. На Шри-Ланке принято гостеприимство, но в этом отеле гостеприимство - высшего качества. Менеджмент на высочайшем уровне. Все продумано. Прекрасная кухня. Шумоизоляция. Мебель и двери из дорогостоящего массива. Все сделано с любовью и тонким вкусом. Спасибо хозяину и всему персоналу за доставленное удовольствие.

Все было идеально.

10.0

Jan 2024

Вернусь обязательно.

Все идеально и продумано. Забота об отдыхе, гостеприимство во всем. В отеле царит атмосфера любви, и уюта. Спасибо.

Идеально.

5.0

Jan 2024

will not stay here again

the reality doesnt match the photos

7.0

Jul 2023

Value for money.. yummy food...

The soup they serve upon check in was delicious and really a great idea in that particular weather... Food tastes yummy.. thumbs up Chef & the team... Team was overall good & supportive

It seems the buffet breakfast varieties have been reduced may be cost cutting... they had much better breakfast couple of years ago with yummy waffle station etc... Bathroom was small and needs renovation to upgrade to a modern bathroom... There were no smoking rooms so everytime if needs to smoke had to walk to an open space area designated for smoking..

7.0

Jul 2023

Good

staff treatment

breakfast needs to be improved

10.0

Jun 2023

Our second visit to this beautiful hotel

This is our second visit to Galway Heights. The hotel, staff, food and location is exceptional. The beds are comfortable, evening entertainment was professional and appropriate. We loved it !!!

There was only curry/spicy food on offer for the evening meal, bit I imagine alternative would have been offered if we asked prior. Overall .... no complaints 👌

10.0

May 2023

great stay

The staff are so friendly and the breakfast is great with a lot of choices , also the location and the weather were great .

the wifi little bit weak

10.0

May 2023

Most wonderful staff!

Staff are all fabulous from the moment we checked in until we left. Grounds of hotel are beautiful surrounded by tea plantations. Breakfast was superb. Room was very comfortable and so quiet at night. WiFi was excellent!

Please fix the tear on the snooker table

9.0

May 2023

Superb

decor, friendly staff

3.0

Apr 2023

Very Underwhelmed & Expensive stay for its remote location!

I wouldn’t come back unfortunately.Nice chill out area if you were travelling with a group tour this hotel would be perfect as it’s a pit stop but overall I didn’t enjoy the vibe.Wifi was strong to work from & the shower was good. The piano was playing and loads kids just running up and down the halls for hours it wasn’t a very zen spot and the views were poor from our room too.Loads of stairs to carry your bags up and down too & no lift. It’s a one night MAX stopover hub but even at that I just wouldn’t be able to recommend.

Too many staff I found that annoying at least 4 separate guys at check in to just handle our passport was overkill. The property is very tired.Our bathroom had a waste issue problem & the smell was strong. Told reception and they did say they would sort it but we’re surprised either so I reckon it’s a reoccurring problem! The Dinner menu was poor in my opinion as not everyone wants an overpriced buffet.

10.0

Apr 2023

fabulous

The setting and staff could not be faulted. Only suggestion is that the staff should have name tags to personalise their wonderful service.

just a little far from town

7.0

Mar 2023

if you’re unlucky and get one of the groundfloor rooms as I did, don’t even think about good sleep. you’ll hear every wo

comfortable bed, staff friendly, mostly clean

- too loud - lack of detail - too expensive

6.0

Feb 2023

fine for a short stop over

pleasant attentive staff with a good restaurant

rather tired and dated with no Gardens to speak of to walk and enjoy the scenery . view from window dingy over someone’s allotment

2.0

Dec 2022

I was mentally abused

During my booking I asked for a higher floor good mountain view room. I think I checked around 4 pm and I was allotted a room. When I went to the room I immediately pointed to the reception lady that this room is not what I requested for. The lady informed me that they are completely sold and all rooms are occupied and this is the only room left. She tell me that they have upgraded my room and I refused to stay in that room. She said she can't do any thing as this is the only one left. It was the bottom most room and please refer to the 2 photos I have enclosed where in you will be able to understand the views. After 2-3 hrs of my checking new multiple guests checked in, in-front of me and they were given rooms for which I requested for. I immediately questioned the reception lady and she kept silent. I pointed this to the Man in charge in the reception but he only smiled. I feel and I am sure tat because I am an Indian and not white skin, this was done with me. Rest things and the other staffs were good.

2.0

Dec 2022

Unavailable WiFi and lots of other quality issues

Rooms good and spacious, nice shower, and on request a free heater.

Far more amateuristic than our previous stay 7 years back. No working WiFi in the rooms at 3rd floor forced us to use the phones on the corridor and the laptop in the restaurant, and that is not holidaying but suffering. Another major issue is the stairs from 1st to 2nd floor - due to the typical old building setup, one of the stairs is 3-4 cm higher than the rest making me to fall twice and hurt my knee. A clear warning notice on the wall is the least they can do. Breakfast and dinner good in setup but lousy in execution; dishes brought in 5-10 mins later than for the rest of the party, half cold, in wrong sequence etc. No amount of good hospitality, and they do their utmost swarming you with offers to help, can compensate this. Send good maintenance staff for e.g. the WiFi design and re-train restaurant staff!

10.0

Nov 2022

Nice Rooms.....amazing food.

Good comfortable rooms.Food was very tasty and staff took care of even the slightest comfort.

No elevator.

10.0

Nov 2022

Amazing View, Friendly Staff, Good Food

Great Hotel with an amazing view! A place were you can take a break and calm down. Rooms and food are very good and the staff does everything to make you feel welcomed. Would stay here again.!

Bit far from the City

8.0

Oct 2022

Very good

Friendly staff. Nice and quiet hotel. Good food.

No heating/cooling in the room. Heater is available at the reception on request.

10.0

Oct 2022

A wonderful Hotel with all the comforts.

The Hotel is housed in a newly constructed 3 story purpose build building. To reach the hotel you have to drive on a road through Galway Forest. On reaching the hotel the hotel offered me welcome complimentary Pumpkin soup with some snack. There is no lift in the hotel but I requested for a high floor to enjoy the beautiful view from my room window. I opted for a room having windows on both sides. On one side view there was tea plantation on the other side there was mountain view. The room itself was very spacious with very nice bath room. The hotel lobby is nice and there is a billiard room on 1st floor. Before dinner the hotel offered us complimentary Papaya Juice in the hotel garden. I booked the hotel half board. The dinner offered was so delicious that I can call it the best food which I ate in Sri Lanka. It was severed in the most professional manner in different courses, having some starter, soup, salad, main course and fruit/sweet dish. Beds were very comfortable. Morning breakfast was also very good. The hotel garden is very beautiful we took many good photographs as our memory. I can safely recommend the hotel to all. Last but not the least, the hotel staff was very courteous and helpful. they guided me about the place very well.

8.0

Sep 2022

Went with family and had a nice holidays . Nice place to stay

Good breakfast and good location

Everything waa ok

10.0

Jun 2022

Exceptional

Amazing staff .. very helpful .. clean and comfortable stay .. nice view rooms .. excellent facilities .. I highly recommend this hotel

10.0

May 2022

Exceptional

Great stay for two nights. Staff were very attentive and food were great with plenty of choice! Lovely clean hotel. Really enjoyed our stay.

8.0

May 2022

Very good

The room was very spacious and clean with lots of plug sockets needed. The breakfast and food at the restaurant downstairs was really good. The look of the hotel from the outside is nice and well maintained.

The hallways need upgraded and the service was a little slow, however the staff were very friendly and helpful. There was no AC but they provided us with a fan.

FAQs

How much does this hotel cost compared to others in Nuwara Eliya?

The average price for a rental in Nuwara Eliya is $66 per night. This rental is $16 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Galway Heights Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Galway Heights Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Galway Heights Hotel?

We found 12 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, smoking allowed, parking, and laundry.

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Galway Heights Hotel

Hotel in Nuwara Eliya

Reasons to book

About this hotel

Amenities

Map of Nuwara Eliya

Nearby attractions

Available Rooms

Galway Heights Hotel

Hotel in Nuwara Eliya

Reasons to book

About this hotel

Amenities

Map of Nuwara Eliya

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Nuwara Eliya?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Galway Heights Hotel pet friendly?

What amenities are available at Galway Heights Hotel?

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