The Grand Hotel - Heritage Grand

Property building, Natural landscape, Garden, Garden view

TV and multimedia, Living room, Seating area

4.4

Excellent(363 Reviews)

Hotel in Nuwara Eliya

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Grand Hotel is situated on Nuwara Eliya Hill, adjacent to the Nuwara Eliya Golf Course. Surrounded by tropical greenery and enjoying cool climates, it features 2 restaurants, a shopping arcade and a gym.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Nuwara Eliya

Nearby attractions

Royal Botanic Gardens

Available Rooms

1 Queen • 398 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 484 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Queen • 1173 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 Queen • 828 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Sofa • 2 Single • 1259 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

The Grand Hotel - Heritage Grand

$$$$

4.4

Excellent(363 Reviews)

Hotel in Nuwara Eliya

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Nuwara Eliya

Nearby attractions

Royal Botanic Gardens

Available Rooms

1 Queen • 398 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 484 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Queen • 1173 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 Queen • 828 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Sofa • 2 Single • 1259 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

4.4

Excellent(363 Reviews)

100% verified reviews

4.4

Sep 2024

a mixed stay- very sloppy check-in with a long delay until 4 to get our room

Nice room once we got it. Nice breakfast and great high tea. Kamal at the high tea was excellent Lovely cocktails

Arrived at 3 and was told our room was ready, but when we got to our room it was still being cleaned and we had to wait until 4 to get our room. Very sloppy. The staff at the door were constantly looking to be tipped which was unpleasant

4.4

Aug 2024

Plus jamais

Une rénovation générale est vraiment indispensable. Hormis le coté historique de l'établisement (indiscutable) le propriètaire ferait bien de passer dans le XXI siècle (on appel ceci le capex dans le métier).Vu le prix (250$) la nuit de faire payer l'expresso au petit déjeuné est un peu mesquin!

4.4

Nov 2023

stylish old English style Maison in the middle of highland

everything, it’s perfect and so stylish. serving high tea in the afternoon , fire place in the evening , beautiful garden, interior . superb!

4.4

Oct 2023

Downton Abbey like 😎

A step back in time! A historic venue, full of old world charm! Amazing gardens, wonderful staff, delicious breakfast too! Definitely worth a stay, at least once!

Pool was closed and we weren’t notified in advance.

4.4

Aug 2023

Bad

Staff is not cooperating with customers. Will never book with them.

4.4

Aug 2023

A colonial materpiece but just needs to ensure standards are in keeping with the place.

The amazing history and wonderful decor. The cleanliness and how it is maintained. It is a magnificent building and has adapted to the modern day without ruining any features.

Service for the afternoon tea was so below par - we constantly had to ask for tea etc. It would be good if there was an adults only time to swim as children dominate - even in the bar area there is no getting away from children.

4.4

Jul 2023

A must stay if one is travelling to Srilanka and Nuwara Eliya

One of the most ancient buildings with its sprawling gardens, its location so close to the city, the upgraded rooms were spacious and clean, they have many restaurants serving different cuisines, very exhaustive and delicious breakfast. One of their USPs is their hi Tea that’s curated to one’s likings and served in an interesting way. Every room of the hotel is so beautifully designed and decorated that you feel you have reached those ancient days but yet it’s modern and well maintained. Last but not the least I have to mention the very caring, friendly staff The General Manager Mr Suresh Abbas , Mr Saman Udagama who went out of their way and saw to it we had the best time ever !

Some of the rooms are small but they all clean and well decorated

4.4

May 2023

Thanks to the management who were very professional

Thanks to the management

4.4

May 2023

Superb

Very nice old England style building.

Thai resturant ~ the food was very tasty but the service was very poor.

4.4

May 2023

Was lovely, however will probably stay elsewhere if we were to come to Nuwara Eliya again.

Staff were lovely and the gardens were stunning.

Food was not great in fact we both actually got good poisoning.

4.4

May 2023

Exceptional

Amazing staffs..very friendly and helpful. Right from the bellhop to the manager.

Nothing

4.4

Apr 2023

Very good

They had a great buffet menu and delicious food.

The Delux room is not meet the expectation.

4.4

Apr 2023

Great experience of a historical and colonial hotel. perfect choice for Nuwara Eliya.

fantastic colonial hotel with lots of English traditions. ground were immaculate and service was very good. the room was comfortable and it was lovely to find a chocolate birthday cake for my mums celebrations. the Thai restaurant was delicious - would recommend for an evening meal. breakfast buffet had plenty of choice.

the spa was a huge disappointment. despite the signs saying silence and to expect a “tranquil” experience - we found children playing fighting and screaming in the pool which made it far from relaxing. we were unable to use the pool for this reason which was a shame.

4.4

Mar 2023

The gardens and High Tea exceeded my expectations.

Beautiful traditional building with the best High Tea ever! The gardens where amazing! Staff were extremely helpful and friendly. No request was too difficult. Very patient. Bar staff were EXCELLENT at making cocktails. Great prices for cocktails. Excellent local tours including an unexpected impromptu guided tour around the township where unexpected hidden jewels were found.

The water pressure in the shower was poor and we couldn't get any hot water for a shower so we were very uncomfortable and extremely quick showers.

4.4

Mar 2023

Wonderful old establishment with beautiful grounds.

It’s the old British hotel from times past and it’s in excellent condition. It’s within walking distance of the main part of town. The atmosphere is lovely and the meals were terrific.

I guess they think it’s nice to have you sit in the reception area and be served tea while they take their time registering you. At that point we were not in that mode, and just wanted to get to our room quickly. I could have easily taken my luggage to the room but had to wait for them to deliver it 15 minutes later. I don’t mind tipping them - I just don’t want to wait for my luggage.

4.4

Feb 2023

lovely setting

The setting was perfect, gardens fabulous staff lovely and room comfortable. Indian restaurant food excellent

food in the magnolia restaurant not the best we have had but also not the worst

4.4

Jan 2023

Exceptional

Atmosphere, comfort exceeded our expectations, would like to return.

4.4

Jan 2023

Superb

The hotel building, along with the garden and amenities is well maintained. Wooden floors, lobby, welcome/reception, choice of restaurants. In addition to above sports & tours are well arranged.

None i would say.

4.4

Jan 2023

beautiful hotel with a pinch of lustre and history

very beautiful and historical hotel with amazing facilities and adorable caring staff. will return.

the rooms are quite small but well equipped.

4.4

Jan 2023

Exceptional

the feeling and garden,

the room at first floor and feel like under ground

4.4

Jan 2023

Will definitely be back and stay longer!

Everything was fantastic - rooms were exceptionally clean whilst maintaining the heritage of the design. Food was great (but pricey), gardens and facilities were also very very good.

Prices are relatively expensive but clearly the best hotel in the area if not one of the best in Sri Lanka

4.4

Jan 2023

Grand in every sense.

beautiful well-kept hotel with gorgeous cosy rooms. very clean. grounds and garden were beautiful. lively main restaurant. good buffet selection for dinner and breakfast. nice indoor and outdoor play areas for kids. lovely hill weather and refreshing get away from the heat of Colombo. will stay again.

some of the staff were a bit haughty and we had some misunderstandings with the hosts at the welcome wagon at the main restaurant. can be improved on. but in general staff were quite nice. gets very busy during weekend and holidays. when all the tables were full at the restaurant for instance, some of the staff quickly got into motion to go out of the way to set up additional tables for us. we appreciated it!

4.4

Jan 2023

Could visit only not on busy days

Morning, it was quite after Saturday crowd. Suddenly, hotel was nice and well equipped. But you don’t see it with the crowd

Bad bathroom, not cleaned for ages, no view, just roof, couldn’t sleep as rain drops from tubes falling on metal roof the whole night

4.4

Dec 2022

Back to the old days hotel

wonderful colonial style hotel great service and high standard good facilities great spa with massage

can be busy since it’s a large hotel

4.4

Nov 2022

Exceptional

Amazing old-world hotel. Everyone in my family from the 3 year old to the 77 year old loved everything, from the playground and playroom to the immaculate gardens and rooms and the food. People complain about the bathrooms but they're adequate, just not very updated.

4.4

Sep 2022

As a frequent luxury hotel visitor we can honestly say that this is the best hotel experience we ever had!

Spacious room, very comfortable beds (like heaven!), a great bath and shower, amenities present, fresh towels, very hygienic!! Very friendly and good English speaking (!!!!) staff! very professional service in the restaurants. Wonderful food in the restaurants too! We are frequent luxury restaurant visitors too and loved the food over here! They have a large assortment of wine! Breakfast buffet is outstanding! There’s nothing we can think of which was not present! A lovely pool inside with a well equipped gym and sauna! The high tea is from high quality, good value for your money! Thank you so much to the general manager mister Suresh for the nice talks and the staff for their effort!

No AC in the room, but that’s not really necessary in Nuwara Eliya where it can be pretty cold. Also you can not adjust the temperature in your own room. Only 1 socket at the bed!! For this luxury level a jacuzzi near the pool would be a good idea!

FAQs

How much does this hotel cost compared to others in Nuwara Eliya?

The average price for a rental in Nuwara Eliya is $65 per night. This rental is $24 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Grand Hotel - Heritage Grand. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Grand Hotel - Heritage Grand. Enjoy the water!

Is The Grand Hotel - Heritage Grand pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Grand Hotel - Heritage Grand?

We found 14 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, fireplace, and smoking allowed.

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4.3

Excellent(233 Reviews)

Galway Heights Hotel

The Grand Hotel - Heritage Grand

Hotel in Nuwara Eliya

Reasons to book

About this hotel

Amenities

Map of Nuwara Eliya

Nearby attractions

Available Rooms

The Grand Hotel - Heritage Grand

Hotel in Nuwara Eliya

Reasons to book

About this hotel

Amenities

Map of Nuwara Eliya

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Nuwara Eliya?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Grand Hotel - Heritage Grand pet friendly?

What amenities are available at The Grand Hotel - Heritage Grand?

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