Sheraton Cairo Hotel & Casino
4.1
Excellent(2,421 Reviews)Hotel in Cairo
5-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Only 600 metres from the Opera House, Sheraton Cairo Hotel & Casino offers rooms with private balconies overlooking the banks of the River Nile. Facilities include in house casino, outdoor pool and 24-hour room service.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Cairo
Available Rooms
Deluxe King Room with Balcony and Pool - City View
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room with Balcony and Pool - City View
2 Single • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Club Guest room, 1 King, Partial River view
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Club Guest room, 2 Twin, Partial River view
2 Single • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premium King Room with Balcony and Partial River View
1 King • 441 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(2,421 Reviews)100% verified reviews
4.1
EXCELENTE
TODO OK
4.1
Outstanding customer service across all the services of the hotel. Omar A.azem at the breakfast, Abdoulhamid at the Italian restaurant and the gentlemen at the concierge made my stay at the hotel even better. Very respectful and caring toward myself and the boys. Always happy to help and smiling. I was impressed so thank you.
The pool would do with heating so guest can have a full enjoyment of what the hotel has to offer. We couldn’t use the pool as the water was so cold. So as everyone else as we didn’t see anyone swimming for the week we spent at the hotel.
4.1
مناسبين
4.1
ODALAR TERTEMİZ
ÇALIŞANLAR ÇOK İLGİLİ
RESTAURANTLAR ÇOK KALİTELİ LEZZETLİ
YÖNETİM PROFOSYONEL
OTEL ÇOK GÜVENLİ
4.1
الفندق ممتاز بعد التجديدات الحاصلة والتي لم تنتهي بعد
الموقع جميل وقريب من وسط البلد
الموظفين جيدين جدا
الغرف حجمها ممتاز
لايوجد جلسات او خدمات مسائية على المسبح
للاسف موقع الشيشة مزعج جدا ولا يصلح للعوائل ابدا
التكييف في الغرف بارد جدا وصعب تخفيفة
المخدات نظيفه لكن نوعيتها سيئة
4.1
جميل
4.1
Perfect
Allen’s wars perfect
4.1
The swimming pool
You nees to pay for the mini bar with a hotel like sheraton ots unbecoming in my opinion, and the reception was slow and forgot to give usbthe reciept
4.1
الفندق ممتاز وموقعه ممتاز وطاقم العمل متعاون
غير مناسب للعوائل
4.1
تعامل الموظف والرحابه والرقي في التعامل
4.1
Everything
Nothing
4.1
قريب من الخدمات لكن يوجد اماكن اخرى محترمه ساذهب لها فالمره القادمه
تم الاتصال علي انا وصديقتي من قبل المدير المناوب في يوم الجمعه ليسالنا هل خرج من عندنا ضيف ؟! قلت لا قال متاكده كنا نايمين ماستوعبنا الكلام ورجعنا اتصلنا كيف خرج من عندنا احد اي جنسيه قال مغربي زاد استغرابنا وشعرنا بالخوف
لو قالو انثى كان اهون الموضوع من ذكر
نزلنا واستفسرنا
كيف يتم الاتصال بغرفه بنات وامام الاصنصير ومليان كميرات من دون التاكد ليش الازعاج
فاخبرنا ان مراقبه الكيمرات يخبرون الامن والامن يخبر المديرر المناوب هنا شكنتا فعلا وعند خروجي طالبت بمشاهده الكيمرات
لان فعلاً كنا نايمين و تم تصريفي من قبلهم بان مدير الكيمرات عندو ظرف وماداوم قلت حجي بكره قال له يومين ماجى قلت يعني ماحيجي بكره قلت اوكي حجي اشوف قال هوا نشوف وقتها اذا حيوافق ولالا لان ماتسرق شي من عندك عشان نراجع الكميرات
يعني يتم الاتصال واتهام انو رجل خرج من الغرفه عادي
ولو مارديت ع التلفون العامل عادي يفتح الباب بالكرت ويدخل
وكاله من غير بواب
للاسف كنت عازمه صديقتي معاي وشعرت بالاحراج من مكان مفروض له اسمه
4.1
تعامل موطفين خدمات الغرف
الموقع ع شارع عام مزعج جداً
غير مناسب للعوائل بتاتاً
نظافة الغرف سيئة والموكيت متسخ جداً
السرير غير مريح
اصوات عاليه ومزعجة في الممرات اخر الليل
لايوجد الة كوفي
كثرة المناظر الخادشه
التأخير في تسجيل الدخول
4.1
الافطار جيد. التكييف في مطعم الافطار بارد جدا.
أعجبني اهتمام الاستاذ أدهم في الاستقبال وحرصه على تقديم افضل خدمه واستقبال للضيوف.
واشكر كذلك الاستاذ هاني مشرف الاستقبال والاستاذه كريستينا في الاستقبال على دعمهم ومساعدتهم وكذلك زملاؤه جميعم ولا أنسى الاستاذه منى والاستاذ بطرس من الهاوس كيبينق لمساعدتهم لي وحرصهم على راحة الضيوف.
4.1
· الافطار جيد. التكييف في مطعم الافطار بارد جدا. أعجبني اهتمام الاستاذ أدهم في الاستقبال وحرصه على تقديم افضل خدمه واستقبال للضيوف. واشكر كذلك الاستاذ هاني مشرف الاستقبال والاستاذه كريستينا في الاستقبال على دعمهم ومساعدتهم وكذلك زملاؤه جميعم ولا أنسى الاستاذه منى والاستاذ بطرس من الهاوس كيبينق لمساعدتهم لي وحرصهم على راحة الضيوف.
4.1
The staff at the Sheraton Cairo were fantastic - friendly and helpful throughout my stay. The room itself was great - clean and comfortable. Highly recommend!
4.1
كل شي ممتاز
الخدمة
4.1
the location was good and mainly the staff have very good welcoming and support.
price was high
my nationality is wrong below I am Saudi not Indian as you mention below
4.1
الفندق جميل ورايق
اشكر كل من موظفه الاستقبال وئام قمه في الاحترام والتعاون
موظفه خدمه النزلاء ناهد خدمه الغرف شيرين
موظف حامل الحقاب خالد كلهم كأنو قمه في الاحترام والتعاون
4.1
المكان كان نظيف جدا و مميز جدأ
لا يوجد
4.1
رائع
لا شيء
4.1
The room was very good and was cleaned to a good standard. We were given club lounge access on the 26th floor, which was v.good. The service was extremely good and the staff were really helpful. Breakfast had good choices and nothing was too much trouble.
The swimming pool area was not as expected, couldn't get a drink and no staff at the towel station.
4.1
الفندق جميل مناسب لجميع الاختيارات ولجميع الاذواق والفئات
السواقين اللي تحت في البدروم انتبهو منهم في الاسعار غاليه بالحيل لو تخذ وبر اوفر وامان واحسن او تطلع على الشارع تخذ تاكسي تتفق معه وشكرا
4.1
We ordered breakfast in the room and was very good
The restaurants were excellent
4.1
كل شي...وخصوصا المدير العام اظن اسمه اشرف...والاستاذه الخلوقه المميزه دينا
والاخت اميره والاخت ساندي والاخت مني وجميعهم يعملون باللوبي كافيه ويخدمون باخلاص ومهنيه لهم جميعا الشكر..ولكل العاملين بالفندق
لاشي
4.1
Excelente café da manhã. Perto de tudo, porém não é aconselhável transitar à pé em razão do transito intenso. Quarto grande e cama muito confortável
4.1
It’s people, just in every place like restaurants, club lounge etc., makes your stay, just perfect!
Everything is just great.
4.1
Room size and the balcony
Staff are rude and they are not professional
- the cleaning guy was taking in front our door too loudly several times.
- we got several calls through the room telephone that we don’t know why.
- in the socend day one staff knocked the door and wake us up because as he said that there are old staff in the refrigerator despite that the refrigerator was closed and we did not ask for anything.
4.1
The location and team
The amount of people staying and quality of people
4.1
I checked into the Sheraton on the 14th of August and checked out on the 1st of September. Since I’m staying in a hotel alone in a country I don’t know very well, I thought the Sheraton would be one of my top options. I had an extremely pleasant stay at the hotel. The best thing about this hotel is their staff, they would go above and beyond to help you with anything you need, “no” is not in their vocabulary. I had access to the club level and the receptionists at the club, Myriam, Raghda, Mai, and Marian would always make sure that I am enjoying my stay, Myriam would even call my room to see if I need anything. As for the wait staff in the club level, they are some of the best wait staff I’ve seen. Bilal, Mahmoud, Suzanne, Ayman, Jamal, Sameh, Mahammed, and Nirvana even started knowing my likes and dislikes only after a couple of days. The gentleman who cleans the club level always does it proficiently and quietly. He's always on top of cleaning without disturbing anyone, a true professional!
As for room service, food will always come in promptly and fresh, Khalid from room service will also make sure to bring me a complementary plate of fruits and sweets, and he always has the brightest smile on his face, he would always make sure to set the table and chair before leaving, something i haven'tseen in other hotels. Room cleaning is also impeccable. Hajar cleans my room everyday and she makes sure that she brings me the XL towels I like, and she even knew where I liked my personal belongings without me even having to say a word. The observation skills and attentiveness of the staff is high level. The hotel also has an in-house car service, Mustafa, the gentleman running the service, always accommodated my needs professionally and promptly. There is a nice little Café at the ground level, and Habiba, the lady who works there, always greets me with the brightest smile whether I buy something or not. Even their phone operators are the friendliest I’ve seen.
Nothing
4.1
Location
Hotel rooms was nit clean, staff unhelpful, not suitable for families at all
4.1
Location
Small pool
FAQs
How much does this hotel cost compared to others in Cairo?
The average price for a rental in Cairo is $60 per night. This rental is $100 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Cairo Hotel & Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Cairo Hotel & Casino. Enjoy the water!
Is Sheraton Cairo Hotel & Casino pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Cairo Hotel & Casino?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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