The Westin Zagreb
Hotel in City of Zagreb
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
This 5-star hotel in Zagreb is within walking distance to the centre and outdoor cafés. The Westin offers free internet access and houses the World Class Health Academy spa centre.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Hot tub or spa
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of City of Zagreb
Available Rooms
Deluxe Queen Non Smoking, Guest room, 1 Queen, City view
1 Queen • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Non Smoking, Guest room, 2 Twin/Single Bed(s)
2 Single • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Non Smoking, Guest room, 1 King, City view
1 King • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Suite, 1 Bedroom Executive Suite, 1 King
1 King • 570 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Suite, 1 Bedroom Larger Suite, City view
1 King • 807 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
10.0
Excellent location near all the main attractions! The staff is extremely friendly. I highly recommend it.
10.0
Excellent location near all the main attractions! The staff is extremely friendly. I highly recommend it.
5.0
Room, breakfast,location
Staff should be adwised to be More fremdly wth the costimer. Sometimes thay made comments Like „you can Not Espect more Respekt boocking a room for 120 €“
10.0
Room was super clean and comfy. Breakfast was so amazing, there was a lot of possibilities to pick. Location is also super!
8.0
Lobby, conference hall, view from room
Staff is working very hard
Location is great
Pool is cosy but has bad odour, lockers did not worked.
Bed was on wheels and it was moving all time during sleep.
Tables in breakfast full of plates and glasses.
It was written that they serve Halal food but it is not possible if you serve together with pork or if you cook the food in the same plates with pork meat. Every day same food. It was not written ingredients in meals so you have to ask if you do not eat some specific meals due to sever reasons beside allergy
Heating system could not be set and it was very hot during night and if you open window it was noisy as railroad is in close distance
Why it is 5 star hotel is question?
9.0
Отличное местоположение отеля, вежливый и приветливый персонал, чисто и уютно, вкусный завтрак. Номер просторный, красивый вид из номера.
Бассейн был закрыт на профилактику во время нашего пребывания в отеле.
10.0
Bed and shampoo
I like everything 😁
9.0
We have been upgraded (for free) to an apartment. Thank you, Westin! Beds extremely comfortable (as advertised, now proven). Position: walking distance to the city old center (about 1.2 km, maybe 10 min walk). Staff: extremely helpful and friendly. Parking: somehow, I got it free. Barrier was open when I’ve arrived, opened when I exited (one week later). Breakfast: almost perfect, thank you. Cleanliness: almost perfect. We had a corporate conference organized here for 1 day and everything was well executed.
1.0
Room service and house keeping staff have done a great job.
Breakfast could have been complimentary. We were paying 130 euro per day, but no value for our money.
AC or heater is not working properly. In a sentence, 130 euro is very very costly for this hotel, where the infrastructure can be compared with 3 star hotel in India.
7.0
The bed and bedsheet were amazing. Very comfortable. Coffee facilities in the room were very nice. The room breathes luxury. Breakfast was great!
It was very hot in the room even though the airco was at the highest cool mode. Furthermore we traveled with a small dog. We paid € 30 per night for it but it wasn’t allowed anywhere in the hotel except in the room. Finding the reception of the wellness is a challenge. The hotel is a labyrint without any signs
8.0
good breakfast,nice rooms
8.0
Odlična soba, apartman, osoblje je izvanredno, ugodno i profesionalno.
Zvučna izolacija u apartmanu je loša.
8.0
Kind employees. Excellent breakfast
Convenient car rental service.
Broader Single bed.
Incomplete Shower booth
10.0
Everything was fine
9.0
Bra seng
Lyd fra ventilations anglegg
8.0
The bed is comfortable. Location wise it’s quite alright with easy access via the tram to the city centre.
We had noisy neighbour who came back at 1am plus talking loudly and disturbed our sleep.
8.0
El hotel es bueno aunque tiene unas cosas pequeñas que no son tipicas de los Westin. Solo habia calefaccion en mi habitacion, no aire, normalmente las 2 funcionan en un hotel de esta categoria. Desayuno muy caro, no lo tome. Muy buen gimnasio, buena piscina. Me atendio muy bien Sara en Recepcion!!!! Gracias. Esta relativamente cerca del casco antiguo, pasan tranvias. Es un hotel recomendable.
Solo cositas pequeñas pero es un buen hotel. Con la ventana abierta se oye algo de ruido de tranvias y trafico. Aire acondicionado apagado e hizo calorcillo un dia. El aeropuerto esta lejisimos en Zagreb pero se puede llegar en el Bus 290 y tranvia 9 por 1.60 euros!!!
7.0
Good value- good location
9.0
Super amplio , y con buena vista a la ciudad
5.0
Clean
Friendly staff
Westin is a fascinating company.
I’ve stayed in amazing Westins (Cape town and Las Vegas), one of the worst hotels I stayed in was also a Westing (Atlanta airport; dirty, old and unfriendly).
And then there is the Westin Zagreb.
It could have been a positive experience. The rooms are clean, the staff is very friendly!
However the buidling is old, the room temperature was tropical. The only option was to switch everything off and open the windows… letting all of Zagrebs night life sounds to enter your room.
Room service was also not good. Tried to order an American breakfast through the QR code, that didn’t work.
Had to go down to the reception to order. When it arrived half of the items that we mentioned on the menu were missing.
For a supposedly high end hotel chain this was all very disappointing.
In the end I cut my stay short with a day. And I won’t come back.
7.0
מיקום, איכות הריהוט, טעם בעיצוב החדר
היענות איטית או אי היענות על תלונות.
עבודה לא מוקפדת של עובדות הניקיון.
6.0
Lokacija hotela, udobnost spavanja. Doručak, izbor doručka odličan.
Već drugi put odsjedam u Westinu radi položaja, udobnosti noćenja.. No vec drugi put kupaonica bas nije u najboljem stanju. Gljivice u tuš kabini, ogledalo koje nije prebrisano, wc školjka za koju ne znam da je dezinficirana od prethodnih gostiju…
Šteta!
8.0
The room and bath room are very condusive. The Halal food too, since I am Muslim and really appreciate it.
Nothing in general but the lighting in the elevator should be more brighter.
5.0
Location good, walking distance to upper and lower town and easy to access by car from the motorway. The size of the room was good.Tea and coffee making facilities in the room.
The room could have been cleaner, smears in the bathroom and the toilet seat needed replacing badly it was so stained. It was 14 degrees outside and we were told they "were trying to switch the heating on"...it never did come on so the room was cold all evening and during the night.
The Gym told me they were not open that day for the hotel guests (Saturday 31st September at 4pm) and none of the machines were swtiched on and none of the gym staff seemed capable of switching them on???
Parking 20 euros per day for outside parking.
The hotel is basically not of the standard I expect of a Westin.
10.0
Gostoprimstvo na recepciji je vrhunsko, sobe čiste, doručak odličan
9.0
Location, garage e la velocita' nel check in / check out
L'ex caffe' Diana
10.0
Room service usluga je najbolja od svih 5* hotela u kojima sam bio, izvrsna hrana i još bolja usluga.
Sobarice na nivou 5*, posteljina čista,savršeno ispeglana i vrlo kvalitetna.
Sve
3.0
Die Lage und das Essen im Restaurant sind super .
Es war eiskalt im Zimmer und auf diesbezügliche Anfrage bekam ich eine lapidare Antwort, dass die Heizung noch nicht aktiviert wurde trotz 14 Grad Aussentemperatur. Eine etwas gequälte Entschuldigung bekam ich auch .
Entschädigung in Form von Preisreduzierung oder Ähnliches wurde mir nicht angeboten, was ich sehr unverschämt fand .
Des Weiteren war das Personal beim Frühstücksbuffett sehr schlecht gelaunt, wobei es beim Abendessen am Abend davor unglaublich freundlich und sehr serviceorientiert war .
10.0
موقع الفندق يعتبر قريب من السنتر
الغرف واسعه ونظيفة
حمام واسع ويوجد جميع المستلزمات
رحابة وبشاشه الموظفين
تسجيل دخول وخروج سريع
تقريبا كل شي تحتاجه حول الفندق بمسافة قريبه
وجود مواقف بتكلفه 15 يورو لليوم الواحد
قلة عدد المواقف
وجود رائحة غير محببة في استقبال الفندق
10.0
We loved everything about this property. The rooms were lovely with a very comfortable bed and a lovely shower. They provided a free taxi to and from the sister hotel to use the pool and sauna which was amazing. The staff were so helpful and polite. We will definitely be returning.
Sometimes the wait for the taxi was quite long however not a complaint as it was paid for and provided for us.
4.0
Dorucak tako tako niš posebno
Tapete u sobi, tepih zgužvan , vrata par puta sam morao do recepcije da ih otvorim, kupaonica iz juge dajte malo uredite.
10.0
Близко к центру, все в пешей доступности. Отличный сервис
9.0
Personal war sehr freundlich. Die Lage war perfekt für unsere Bedürfnisse. Der Wellnessbereich wird gerade renoviert. Deshalb wurde uns ein Transfer ins Sheraton Hotel auf Kosten des Hauses angeboten. Aus Zeitgründen haben wir das Angebot nicht angenommen, fanden es aber eine tolle Geste.
Der Kühlschrank der Minibar sollte innen gereinigt werden. Im Bereich wo das Kondenswasser ab rinnt war ein brauner Film. Der Frühstückskaffee und die Auswahl an Süßem zum Frühstück hat meinen Geschmack nicht getroffen.
8.0
Местоположение.
1. Заказал трансфер из аэропорта.
- дело даже не в том, что он в 2 раза дороже, чем в среднем по городу, а что пришлось сначала полчаса ждать водителя (при этом сотрудники отеля не знали, где он), а потом еще минут 20 разбираться платить или не платить за поездку водителю напрямую. Выяснилось, что не нужно. Включили в счет.
2. Заселение.
Это просто бред!!! Прилетаю ночью. Во время оформления заселения менеджер на стойке регистрации попросил карту, чтобы с нее списали гарантийный взнос за пользование минибаром. При этом стоимость за 4 ночи гипотетического использования минибара почти соответствует стоимости самого проживания.
При отказе вносить такую бронь мне предложили заселиться не в заранее забронированный номер на 9-м этаже, а в дурацкий без вида на втором.
В общем спорили еще 15 минут. в результате меня пустили в номер предварительно вытащив из мини бара все бутылки.
Это даже сервис для трех звездочного отеля. Это какой-то частный дом на берегу моря в забытой деревне.
8.0
Hotel is well located just a 10-15 minutes walk from city centre. Room is well equipped, clean and comfortable. Breakfast has a buffet with all you like.
FAQs
How much does this hotel cost compared to others in City of Zagreb?
The average price for a rental in City of Zagreb is $91 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin Zagreb. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Westin Zagreb. Enjoy the water!
Is The Westin Zagreb pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin Zagreb?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.