Heartland Hotel Queenstown

7.9 / 10.0

Very good(3,189 Ratings)

Hotel in Queenstown

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Family friendly

Map of Queenstown

Nearby attractions

Skyline Queenstown

0.8 mi

Shotover Jet Queenstown

Available Rooms

Standard King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

1 Queen • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Standard Triple Room

3 Single • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Family Chalet View Room

1 Queen • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 King • 419 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Heartland Hotel Queenstown

$$$$

7.9 / 10.0

Very good(3,189 Ratings)

Hotel in Queenstown

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Family friendly

Map of Queenstown

Nearby attractions

Skyline Queenstown

0.8 mi

Shotover Jet Queenstown

Available Rooms

Standard King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

1 Queen • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Standard Triple Room

3 Single • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Family Chalet View Room

1 Queen • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 King • 419 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.9 / 10.0

Very good(3,189 Ratings)

100% verified reviews

9.0 / 10.0

Nov 2024

Keskeinen sijainti lähellä Queenstownin keskustaa

Tilava huone. Hyvä sijainti kävelyetäisyydellä keskustasta. Hyvä ja monipuolinen aamiainen.

Huoneisto ja parveke oli vilkkaan tien puolelle ja liikenteen melua oli paljon.

8.0 / 10.0

Nov 2024

I don’t mind booking with Heartland Hotel again in the future.

Room had spaces. Good for couple and a child.

Car park. Have to be first come to get one next to the room.

5.0 / 10.0

Nov 2024

Ist das viele Geld nicht wert

Gutes Frühstück mit großem Warmanteil und allem, was man braucht. In die Stadt braucht man zu Fuß nur 5 bis 10 Minuten

Liegt direkt an der Straße, Schallschutz ist ein Fremdwort, eine Modernisierung wäre dringend angebracht, fleckiger Teppichboden, z.T. gammliges Bad mit ollem Duschvorhang, für den Preis inakzeptabel.

7.0 / 10.0

Nov 2024

Comfortable but could do with some improvements

Great location

Interiors were tired especially the bathroom, a bit under expectations for the price ie average bathtub with shower curtain and vanity basin, all of an older vintage and a bit rough round the edges.

7.0 / 10.0

Nov 2024

Better stay the last time we were here in May.

Location is good

Having to climb up the stairs to the unit and a housekeeping staff came in too early at 9am even though check out is at 10am

9.0 / 10.0

Oct 2024

快適な滞在でした。

ホテルルームではなく、一軒家のコテージの部屋だったので、小さな庭があり、湖もみれたので、快適な滞在でした。

チェックアウト時のスタッフの対応が悪かったです。

10.0 / 10.0

Oct 2024

Very enjoyable

Nice room ,plenty of space

Very low water pressure in room 802 ,

5.0 / 10.0

Oct 2024

Underwhelming.

Close to the town, right on top of the hill so if you have young kids the walk up for them is hard.

Left my AirPods in my room, rang them when I was getting on the plane as I tracked them to the hotel, the lady told me that she would get back to me when she spoke to housekeeping never returned my call. my friend who was staying in Queenstown for a couple more days went into the hotel and he said the staff was useless and didn’t get anywhere. Then rang back said she would ring housekeeping and find out more and didn’t ring him back with more information. Even when we got to the hotel, my booming.com hadn’t come through so we left our bags for a couple of hours we returned and the conformation was still not in their system. Finally after waiting in reception I just said to book us a room and not go through booking.com. Yes my mistake for accidentally leaving things behind, but for the hotel not communicating about this problem is quite bad.

8.0 / 10.0

Aug 2024

Great short stay and a walk to everything.

This is a great location close to town and great family value peak season.

The parking is tight and front rooms can be a bit noisy from the traffic.

5.0 / 10.0

Aug 2024

Convenient location and decent size room but probably wouldn’t stay here again. A bit too basic and dated for my taste.

It was a good location, decent size room, walking distance to town and free onsite parking.

Very, very dated. Limited sound proofing. In need of some TLC

7.0 / 10.0

Aug 2024

Fantastic location, decent stay

fantastic location, close to centre however watch out for the steep uphill climb back up to go back to the accommodation!

slightly dated facilities and accommodation.

10.0 / 10.0

Aug 2024

很舒适便利的地方

房间阳台可以看到小城的湖边美景，非常漂亮，离湖边走过去也很方便

9.0 / 10.0

Aug 2024

Great hotel, good value for money.

Great location, 5 minute walk into town. The staff were very friendly. Room was comfortable. Had basic facilities, tea and coffee making and a small bar fridge. Good value considering how close to town it was.

Towels had stains on them and the entrance carpet was wet.

8.0 / 10.0

Aug 2024

Amazing location for skiers and general tourists

Breakfast buffet had a great selection and was included which made for an easy start to the day. Rooms were simple but comfy and warm and close to town.

The in room toilet was quite low to the ground and was difficult to use for anyone over 6ft.

8.0 / 10.0

Aug 2024

Great kid friendly location

It was a lovely and family focused, restaurant was the best part.

Kid friendly

7.0 / 10.0

Aug 2024

Staff friendly, helpful, central location

Location

Damp odour in corridor and room

10.0 / 10.0

Aug 2024

Perfect

View and Location is Perfect, Staff very friendly and accomodating, best accomodation in Queenstown for the price and quick walk into town.

8.0 / 10.0

Aug 2024

Really enjoyed stay, staff were really nice great asset to business and can't beat location.

Breakfast was good consistent and location was on point.

Shower was OK would rather stand alone not over bath but did the job.

1.0 / 10.0

Aug 2024

Avoid this hotel

Location

Dated and generally run down room and rude staff. Basically an $80 per night motel room in Auckland. The only thing it had going for it was it's proximity to town. Never again.

4.0 / 10.0

Jul 2024

Meh

The location was an easy walk to the Queenstown Central Business District with restaurants and bars and the hotel was transparent about the lack of adequate parking for all the guests.

The hotel has clearly seen better days. The rooms were small and the bathroom was very run down, with the finishes peeling in the bath tub / shower and black mold around the edges. There was no elevator to our room and it opened right onto the main hotel entrance. It served as a place to sleep but I would give this place a miss unless you have no other choice.

9.0 / 10.0

Jul 2024

Perfectly situated to walk to Luma Light festival

Clean, comfortable accommodation within walking distance of Queenstown Gardens, to attend Luma light festival. Good view.

10.0 / 10.0

Jul 2024

Affordable, good walking distance from town

Have stayed here twice now, good price, lake view is 😍 and location is mint, the hill walk back is a mission after a big feed though 😂

The pillows

9.0 / 10.0

Jul 2024

Great accomodation to stay in for Queenstown

The location was great, very close to the centre of Queenstown, and everything was within walking distance. The view from the room was really nice, looking over the lake, and though it looked onto the main road, wasn’t actually too noisy. The amenities were pretty stock-standard in terms of what you get from hotels, so wasn’t disappointed that there wasn’t a kitchenette sink or stove-top.

Though it was a good stay, it definitely was on the pricey side for what you got. If you were a travelling couple like us, you could have easily saved some money and downgraded the accomodation and still got the same amenities (possibly even better). Also found that some of the staff didn’t treat us as well as other guests, we have guessed because we were young (and probably looked like we weren’t going to spend any extra money - which we ended up doing).

10.0 / 10.0

Jul 2024

Had a great time and really enjoyed the hotel.

The receptionists were absolutely amazing. Super helpful and friendly. Place is nice and clean.

9.0 / 10.0

Jun 2024

Ticked all boxes

Location and value

8.0 / 10.0

Jun 2024

Overall a delightful stay.

The location is very central, just a very short walk to the town centre. Cosy rooms

Next extractor fan in bathroom. Mattress very soft but still comfortable.

7.0 / 10.0

Jun 2024

Short walk down the hill to town, very convenient. We enjoyed our stay.

We had two rooms for our family, and they were perfectly adequate. The bathroom was outdated, but it was very comfortable and we had no problems with anything. Our room was on the bottom floor by the road, and I was happy to find that we could access the street outside without going all the way around, which was great.

The parking for this place is interesting, there is not enough and it was like driving around a rabbit warren. I parked on the road, and that worked for us as our rooms were by the road.

7.0 / 10.0

Jun 2024

Great place to stay

Close to town Comfy beds and linen

Walls are very thin

8.0 / 10.0

Jun 2024

Great unique room with high on rake ceilings, good location, friendly staff. Overall ✅

The pictures on booking.com matched the actual room we booked. Great unique roof style. Great attentive, warm helpful staff. 24.7 reception. The location was good for our first night in NZ QTN and central walk to places nearby. Well priced and affordable. Small milk I'm fridge is a small but convenient bonus. Thankyou for our stay Heartland hotels

That we only spent one night here.

7.0 / 10.0

May 2024

Standard Hotel

The hotel design look special. The common area to me is special because of the fireplace. Hotel restaurant provides good food. Room shower room come with warmer. Hotel provide baby as requested.

I'm a bit upset by the restaurant staff as I requested a baby high chair at first and they give it to the next customer instead. I have to carry my baby and eat. Hotel car park is messy, no clear instructions until we ask. Room is a bit old, I can smell the mouldy from inside. Staff not so friendly.

9.0 / 10.0

May 2024

Great location and beautiful lake view.

Location, very close to the central walking area with shops bars and restaurants, 5’ walk, the magnificent view and nice breakfast.

TV didn’t have Netflix nor YouTube option.

9.0 / 10.0

May 2024

Excellent staff, room can definitely be better.

Staff was exceptional. Cheers to Safia, Beth and Chris for the wonderful service.

Chalet Room abit outdated, and being closer to the main road so expect some noise. Room i was staying also had a malfunction heater so the night was cold and the heater to warm the shower take rather long.

9.0 / 10.0

May 2024

很愉快！

很满意。前台执勤小哥还帮我们拿行李送我们到房间，太感谢他！

没有。

8.0 / 10.0

May 2024

Fantastic place to stay.

Staff here are amazing

There are a lot of stairs, and the hotel is on top of a hill.

9.0 / 10.0

May 2024

A perfect welcome to New Zealand

The atmosphere was fantastic. We had an upgraded room and the view took our breath away. The amenities were great. I especially loved the wood burning fireplace in the lobby

If I’m going to be really critical (because I thought it was great), it is a little older but still wonderfully cared for. Cardio equipment in the gym didn’t work but weights, hot tub and sauna were great

8.0 / 10.0

May 2024

Handy to town

Very handy to town without being to noisy.

Tap in bathroom was not working properly water on floor.

5.0 / 10.0

May 2024

Liked the location and rooms but not satisfied with bathroom and toilet

Great location near the road

Bathrooms are old fashion and very tiny. I didn’t like bath tubs. Shower cubical would have been better.

6.0 / 10.0

May 2024

Unexpectedly disappointed. Shop around for something better value!

The staff were lovely and accomodating, for the value of the property the location is great but be aware of the hills. The room service was delicious and prompt.

There was contraction going on next door, which there was no mention of by staff or when booking. Very loud and could literally hear and see the workers a few feet away sitting on the back porch. Not a very relaxing atmosphere. Location wise, it’s okay. Be aware for those of a lower fitness level or older side, it’s a very steep hill from the main street. Don’t be fooled by google maps. Minimal views that I could see from any of the heartland suites, the scenic hotel rooms on the same property have much better views it seems. Cleanliness was pretty poor, sometimes when staying in dated/older motels cleanliness is what really keeps the place together and feeling tidy. However the duvets were all stained. Towels had some suspicious stains as well. Though the bathroom was clean at a glance the shower curtain was wet/unchanged when I arrived and there was visible mould on the bathroom caulk and lining.

8.0 / 10.0

May 2024

Nice and lovely stay

Close to town and nice view from the room

Bathtub missing the plug, need to ask from front desk. Construction around the area during visit, limited parking space.

FAQs

How much does this hotel cost compared to others in Queenstown?

The average price for a rental in Queenstown is $413 per night. This rental is $7 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Heartland Hotel Queenstown. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Heartland Hotel Queenstown pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Heartland Hotel Queenstown?

We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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Heartland Hotel Queenstown

Hotel in Queenstown

Reasons to book

About this hotel

Amenities

Map of Queenstown

Nearby attractions

Available Rooms

Standard King Room

Standard Twin Room

Standard Triple Room

Family Chalet View Room

Superior King Room

Heartland Hotel Queenstown

Hotel in Queenstown

Reasons to book

About this hotel

Amenities

Map of Queenstown

Nearby attractions

Available Rooms

Standard King Room

Standard Twin Room

Standard Triple Room

Family Chalet View Room

Superior King Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Queenstown?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Heartland Hotel Queenstown pet friendly?

What amenities are available at Heartland Hotel Queenstown?

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