The Craiglands Hotel Sure Hotel Collection by Best Western

TV and multimedia, Photo of the whole room, Bedroom

3.4 / 5.0

Average(1,641 Ratings)

Hotel in Ilkley

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pets allowed, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Craiglands Hotel Sure Hotel Collection by Best Western is set in mature, landscaped grounds and is just a 5-minute walk from Ilkley town centre. Free Wi-Fi and free on-site parking are available.

Amenities

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Ilkley

Nearby attractions

National Trust - Brimham Rocks

19.7 mi

Ingleton Waterfalls Trail

50.2 mi

Available Rooms

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single or 1 King • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa or 1 King • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

The Craiglands Hotel Sure Hotel Collection by Best Western

$$$$

3.4 / 5.0

Average(1,641 Ratings)

Hotel in Ilkley

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pets allowed, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Craiglands Hotel Sure Hotel Collection by Best Western is set in mature, landscaped grounds and is just a 5-minute walk from Ilkley town centre. Free Wi-Fi and free on-site parking are available.

Amenities

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Ilkley

Nearby attractions

National Trust - Brimham Rocks

19.7 mi

Ingleton Waterfalls Trail

50.2 mi

Available Rooms

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single or 1 King • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa or 1 King • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.4 / 5.0

Average(1,641 Ratings)

100% verified reviews

4.0 / 5.0

Sep 2024

Great hotel

Nice hotel nice breakfast nice breakfast area roomy hotel large bathroom everything was perfect

Only thing was the view from my window i only had scaffolding to look at . I do understand work needs to be done Just wondered if there were any rooms empty with out scaffolding I could have been put in as hotel did not seem too full .

2.0 / 5.0

Sep 2024

OK but could be better

Nice big room and good location. Clean with a large ensuite bathroom. Pleasant staff.

Very uncomfortable bed, staff members not available when needed. The morning was a disaster as some kind of noisy hotel delivery / collection was going on at 6.15am and so not happy with being woken up so early. I coukd hear others being woken by this disturbance also...poor management regarding timing!

5.0 / 5.0

Sep 2024

Great price and very comfy room.

Rarely slept better, price was the cheapest in the area by miles and right in the centre of Ilkley. Dinner was great and the buffet breakfast was too.

3.5 / 5.0

Sep 2024

Lovely location, comfortable stay.

Nice, big old fashioned Victorian building reminiscent of times of grandeur.

Parking - surface difficult to walk on, huge gravel pieces, like walking on a beach of pebbles. Breakfast room not very comfortable, lots of spiders on the ceiling (housekeeping don’t look up). With such a small number of guests, breakfast could have been better.

4.0 / 5.0

Jul 2024

Excellent value for money

Grand building, nice staff, clean

Bathroom needs updating

4.0 / 5.0

Jun 2024

Work related but very pleased with my stay at a very good price

Nice room. Big with en-suite very comfortable bed

4.0 / 5.0

Jun 2024

Pleasant overnight stay in an executive room overlooking the gardens

Executive room was a great size

0.5 / 5.0

Jun 2024

Horrible time because dirty, noisy, and hotel refused to service and clean the room. Food looked disgusting so refused.

parking

dirty, noisy, they did not and refused to se4vice the room

4.0 / 5.0

Feb 2024

Fantastic staff . Comfortable room .Disappointed with lack of sleep on last night

Location and staff friendliness

Saniflow toilet which kicked in during our last night and woke us up twice . Had we been staying a further night we would have requested another room.

4.0 / 5.0

Sep 2023

Shame they changed our booking

Close to town Good views Nice clean rooms

Messed up booking ......changed the room type at last minute

5.0 / 5.0

Aug 2023

Hotel was lovely brilliant location small walk into the town

The staff were excellent the hotel bar and other areas were modern and clean

The room was a little outdated.

2.5 / 5.0

Jul 2023

Loveky venue... staff lacking in basic customer service and quite unwelcoming.

Beautiful surroundings and the hotel was lovely to look at.

Staff were unwelcoming. Service at the bar was shocking, actually seemed as if we were an inconvenience. I phoned 24 hours before and asked if we could leave our bags...but they checked us in and charged us an extra £20. The hotel was not busy at all.

5.0 / 5.0

Jul 2023

Exceptional

Staff were very helpful

Nothing

2.0 / 5.0

Jul 2023

Surrounding pretty but the staff not so much.

Hotel was situated amongst lovely countryside.

Staff were unfriendly and didn't seem to care that we were there. Greetings were lacklustre and felt like we were inconveniencing them.

4.0 / 5.0

Jul 2023

Very good

Staff were friendly and helpful.

Lack of gluten-free options at breakfast. Some gluten-free cereal would have been good.

5.0 / 5.0

Jul 2023

Enjoyable and relaxing

The breakfast was really nice Lovely friendly staff and great location

Nothing really

4.0 / 5.0

Jul 2023

Very good

Newly nicely decorated room. Clean too. Receptionists very friendly.

Too door too short so let light in at bottom. Floor slopes down towards the wall so the bed needs lifting at the head boards as felt we were sleeping with our heads lower than our body. Door to main stairs need to close automatically as hear talking of guests.

3.0 / 5.0

Jul 2023

Pleasant

Bed mattress very saggy, incredibly uncomfortable, in urgent need of changing.

2.0 / 5.0

Jul 2023

Disappointing

Small room

3.0 / 5.0

Jul 2023

1 night stay.

Good location. Good breakfast.

Hotel in need of upgrade.

2.5 / 5.0

Jul 2023

Comfortable beds, but fails at all other aspects. FALSE ADVERTISING NO SPA

Breakfast nice enough. Buffet style which I personally prefer. Location of the hotel very good. Very comfortable beds.

This hotel is advertised as having a spa including in the name of it, pictures online etc but we were informed by receptionist that the facilities had closed down in January but still had a gym. We had already paid extra each to use the facilities. To me this is false advertising. Very tired decor throughout including bedroom furniture and bathrooms etc. New carpets were been fitted the day we were leaving but the whole hotel is in need of lots of refurbishment. Every thing about this hotel seems very tired.Our room was an executive room which we paid £129 for and is advertised as having bathrobes and slippers in the room there were neither of these. This didnt include breakfast either. Very outdated throughout and in my opinion single glazed windows in bedrooms as all we could here from before 7am where the hotels kitchen extraction unit.Staff in the hotel weren't particularly helpful or friendly either ,No how was your stay etc when checking out. And to be honest seemed like more staff were needed. Having worked in the hotel industry myself they seemed very stretched. We had stayed in this hotel last year and looked past the dated decor as the facilities etc made up for it. However this year there weren't many positives. We paid £79 for a Wowcher deal last year which included spa facilities. And this year £129 plus £6 for gym facilities. I cannot understand how they can warrant charging this price.

4.0 / 5.0

Jun 2023

Family stay for food festival

Friendly staff!

Room didn't get much natural light

5.0 / 5.0

May 2023

breakfast could be improved

spacious

3.5 / 5.0

May 2023

Don't like buffet breakfast for hot food. Never stays hot. Hot water jugs not very user friendly and not well labelled. Easy to mistake coffee for hot water!

As above

4.0 / 5.0

May 2023

Very good

location and parking

5.0 / 5.0

May 2023

Exceptional

All staff were welcoming and friendly and the hotel is located a short walk to the centre. All rooms were clean and had all the requirements in it. Breakfast was lovely with various choices

3.0 / 5.0

May 2023

Pleasant

I stay here annually for work and it is a good location for getting to and from work and getting in to Ilkley in the evening.

Always a mixed bag - Initially was sent to a room that was still being cleaned and not ready. The rooms are good sizes but depending what room you get it changes. Some rooms are boiling hot and heating cannot be turned off, other rooms are nice enough.

2.5 / 5.0

May 2023

Passable

it’s position

everything closed early no bar available at 10.30

FAQs

How much does this hotel cost compared to others in Ilkley?

The average price for a rental in Ilkley is $187 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Craiglands Hotel Sure Hotel Collection by Best Western. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Craiglands Hotel Sure Hotel Collection by Best Western pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Craiglands Hotel Sure Hotel Collection by Best Western?

We found 9 amenities for this rental. This includes pets allowed, internet / wifi, smoking allowed, parking, and balcony or patio.

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4.3 / 5.0

Excellent(790 Ratings)

The Wheatley Arms

Inn

in Ilkley

1 full bed

Garden · Kitchen or Kitchenette · Internet / Wifi

Enjoy the best of Ilkley in our Inn, The Wheatley Arms. A stunning property with amenities including Internet / Wifi, Smoking allowed and Balcony or Patio, and more.

$$$$

The Craiglands Hotel Sure Hotel Collection by Best Western

Hotel in Ilkley

Reasons to book

About this hotel

Amenities

Map of Ilkley

Nearby attractions

Available Rooms

The Craiglands Hotel Sure Hotel Collection by Best Western

Hotel in Ilkley

Reasons to book

About this hotel

Amenities

Map of Ilkley

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Ilkley?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Craiglands Hotel Sure Hotel Collection by Best Western pet friendly?

What amenities are available at The Craiglands Hotel Sure Hotel Collection by Best Western?

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