Dragonfly Hotel Bury St Edmunds
3.5
Average(1,928 Reviews)Hotel in Bury Saint Edmunds
3-Star Hotel
Reasons to book
Includes essentialsGarden, Internet / Wifi, Parking and more
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About this hotel
Located on the edge of the charming old town, the Dragonfly Hotel Bury St Edmunds offers free parking and is near to the A14. Cambridge, Ely and Newmarket are all within about 30 minutes’ drive.
Amenities
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Garden
Family friendly
Map of Bury Saint Edmunds
Available Rooms
1 Queen • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 182 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(1,928 Reviews)100% verified reviews
3.5
From checking in, room, breakfast & checking out everyone was great! This the second time I have stayed at the dragonfly and would stay again well done team!
N/A
3.5
BREAKFAST WAS NICE , ALTHOUGH WAITING FOR FRIED EGGS WAS ANNOYING.
THE WIFI WAS SLOW AT TIME , WITH TRAVELING FOR WORK THIS BECAME A PROBLEM.
3.5
Location to the A14 was good and also within easy reach of the West Suffolk Hospital where my husband was.
Breakfast was ok but sausages were of poor quality. No bread available to toast at 8.30 am. There was no information in the room for time of breakfast.
3.5
Location and staff were very helpful
It was great no issues
3.5
The staff are so friendly and helpful
Nothing
3.5
Location was good to get into the town centre
Room was very cold and heating was minimal.
3.5
Comfortable bed in a quiet and spacious room. Interesting interior decor looking like a huge wood cabin. Kind people working there. Beautiful greenery around hotel eliminates noise from a busy road.
Sorry to say but dinner was not good at all.
3.5
Breakfast was OK, but sausage on Tuesday very dry and bacon quality poor, no egg on Thursday
Knives and Forks could have been cleaner
All else good
Evening meals not great
3.5
I tried to order food but was told no orders until 745 pm then when I did order no steak was told the gammon was no good had to make do with a starter I’m not one to complain but that was beyond poor
3.5
Room noisy breakfast diabolical
Breakfast
3.5
it was very easy to find, and in the centre of where we needed to be for our weekend plans.
the Staff were very friendly and approachable
quite a few stairs to different levels but other than that no problems
3.5
Staff friendly and plenty of parking
Room was ok but shower very poor and in need of updating and not very clean
Breakfast was very average
3.5
nice green setting and nice furniture in communal area
room was dirty, with lots of cons webs, and black mould and dirty bathroom tiles. 2/4 lights worked. our room wasn’t cleaned on our second day even though we left the door hanger saying “please make up our room”
3.5
Good clean hotel. Staff were helpful but rather over stretched in reception when I arrived. Good clean en-suite bathroom with a bathtub and shower over.
Room was comfortable and clean, and well equipped.
I was contacted promptly, to tell me that I had left something in the room.
Room lighting was abysmal, especially if you wish to read or work. No elevators, and the ground floor have 4 stairs to navigate. Very few power sockets at a convenient height - not sufficient for the modern age.
Check in at reception was delayed. A party of 10 people arrived just before me, and there was only one person on duty, and one self check in machine, which guests needed help with.
3.5
Very clean room and helpful staff and very convenient location.
The only issue we really had was one of our party needed a gluten free menu and there wasn't a lot to choose from and so we chose to eat elsewhere. Would have preferred to eat at the hotel
3.5
Close to what I needed and it's just a nice hotel to stay in
3.5
good location and good choice for a single night stay. breakfast was good and the staff were very friendly.
inconsiderate guests making loads of noise at 3.15 am. A reminder note in the corridor to think of others may help to keep the noise down.
3.5
Okay rooms, decent location and facilities were good.
The walls are paper thin, people were having room parties in the hotel awake until 4am screaming down the halls. The bed wasn’t a double, it was two single beds pushed together with a sheet over the top.
3.5
nothing. !!
very dirty dusty scummy bathroom small bed no bath small room breakfast was not nice either
3.5
Light spacious, plenty of room to work
No hot water in morning
3.5
Very nice hotel close to bury st edmunds would be nice in summer to have a drink outside will stay again
The breakfast was OK but not worth £12 should all so think of the people who do eat alot ! And should have hot chocolate included!!!
3.5
lovely comfortable layout
no toast available with cooked breakfast as toasters were not working.
3.5
comfortable and convenient
room wasn’t very warm
dirty towels
3.5
Accommodation was adequate and clean
3.5
Just every thing was perfect even to the nice warm smelling fresh room what a perfect touch on a cold day
Every thing was fine
3.5
No staff in reception or bar for significant periods.
Coffee in room not replenished.
Water pressure in shower very low..
3.5
The low rating was due to the ‘free internet’ which didn’t actually work - the signal was barely there and went again almost instantly. I told the desk about it and they said I was near the router and there was nothing they could do. It was just as bad on Sunday night when most of the guests had left. I think this is typical of a chain where nobody really cares. Also the room was far too hot even with the radiator off and the window open - probably the scaldingly hot towel rail in the bathroom and general heat from other rooms. Providing a fan is not the answer!! Who needs a fan in October?
3.5
Location, possibility to check in late and have an early breakfast
Bed not comfortable, two single beds was the only option and the pillows were really light
3.5
Location was perfect as only 5 minutes out from centre of Bury St Edmunds. Room was clean and comfortable and breakfast had an excellent selection of food.
A pool would have been nice, but not essential.
FAQs
How much does this hotel cost compared to others in Bury Saint Edmunds?
The average price for a rental in Bury Saint Edmunds is $229 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Dragonfly Hotel Bury St Edmunds. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Dragonfly Hotel Bury St Edmunds pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Dragonfly Hotel Bury St Edmunds?
We found 7 amenities for this rental. This includes internet / wifi, smoking allowed, parking, tv, and wheelchair accessible.
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