Crown Metropol Melbourne
4.3
Excellent(7,331 Reviews)Hotel in Southbank
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Crown Metropol offers luxury accommodation on Melbourne’s Southbank. Guests have access to an exclusive lounge (open on select days only) and a bar with panoramic city views.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Southbank
Available Rooms
1 King • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 505 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 861 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(7,331 Reviews)100% verified reviews
4.3
Location for Palladium function. Size and layout of the room. Room facilities very good. Check in and out done by polite and welcoming staff. The view from the 23rd floor enhanced to short stay.
Nil.
4.3
Location & Stylish
Has no Balcony or apartment style rooms .
4.3
Amazing location. The view from my room was outstanding. Close to restaurants, fine dining and pubs.
I requested for an interconnected rooms a month ago and didn’t receive a response from Crown. Upon calling them they blamed 3rd party Booking.com as the reason for not responding. However it was arranged only when I visited the hotel in person giving me nervous nights as I wanted the interconnected rooms for elderly family to play with the kids.
4.3
Location and pillows
No daily housekeeping was disappointing
4.3
The pool temperature was too cold for a heated pool, which was especially uncomfortable during the winter months.
The room's cleanliness was not up to standard, with visible fingerprints, splash, and smudge marks on various surfaces including the screen doors, fridge, taps, and kettle. Additionally, a mug had traces of lipstick, and the toilet and shower glass doors appeared unclean. The bed was not secured to the wall bracket, causing it to roll forward and creating a gap where pillows fell through during the night, leading to a lack of sleep. These issues combined to significantly impact the quality of your stay.
I have photos I can send separately but not via this platform (using my work PC).
Note i do expect a form of compensation.
4.3
Gd location to MECC and Southern Cross DFO/station.
. Spacious room.
4.3
room service awesome staff good
Room to far from the lift as I had knee hip problems
4.3
Location
No microwave, toaster, bowls, plates or cutlery. No room in fridge for anything.
4.3
The room was great, staff were accommodating. Only issue was the lift wasn't stopping at our level during check out times for some reason but staff reported it to maintainance.
4.3
Great location
4.3
No breakfast
Location very good
It was fine
4.3
Modern rooms and proximity to restaurants
View
4.3
Staff helpful and friendly. Able to accommodate our requests for baggage storage etc. Room clean and tidy. Facilities great, e.g. hot water and little extras.
My wife uses a CPAP, access to power point/s behind bed was difficult.
4.3
Modern, comfortable and location
There were no slippers, I had to ask, the sink had someone’s contact lens stuck to the sink!
4.3
Lovely pool and view
Cost of mini bar
4.3
Spacious room
Comfy bed & pillows
Nothing
4.3
Great location
It was hard to find despite using multiple maps / apps.
4.3
We stayed with our kids. They love the pool. The location is very convenient. As it's in the Crown complex, there are numerous food choices very close, and you can access them all without going outside.
The room was looking a bit tired. Paint missing from the beds, bed bases were taped up with gaffa tape. Slippers weren't replenished from the previous occupant, No complimentary water. We were staying for our wedding anniversary - in the past, Crown have offered something complimentary for the occasion, but not this time. It's advertised as '5 star', but the room was not luxurious at all - just plain. For a few dollars extra, much more luxury at the Langham.
4.3
BATHROOM CLEANLINESS WAS BELOW AVERAGE. THE SERVICE WE RECEIVED AT RECEPTION WAS FANTASIC THOUGH. THE FOOD TRAYS LEFT IN CORRIDORS IS AN ISSUE - SOME WERE THERE THE WHOLE TIME WE WERE THERE. OTHERWISE A GREAT STAY AS PER USUAL.
CLEANLINESS
4.3
Beautiful size room. Bathroom was big. Nice and clean and easily accessible.
An updated tv would make it perfect so streaming services can be accessed
4.3
I am having a problem with getting the invoice issued by Crown Metrolpol. They had asked me to contact Booking.Com as I booked via Booking.com
I contacted Booking.com but it took so much of my time. Please help. my Booking ref is 4189754683. Please help[
4.3
Friendly staff, excellent bedding and convenient.
The pillows were too soft, needed more variety. Need more lighting in rooms.
4.3
Convenient and lots of restaurants
4.3
Great room overall, has nice view, was very comfortable. The charger adapter in the room was beyond expectations even though I bought my own, would be nice if you add that to the room description cuz not every hotel offers that free.
The only charging station by the bed was USB2.0, and there is no plug near the bed, lacking compatibility. The tablet was a nice addition but it beeps once every hour and is kinda annoying. During one day of my stay Melbourne was raining, I wanted to borrow an umbrella but didn’t get one, kinda disappointing.
4.3
Location, size of room.
nothing.
4.3
The room was beautiful and big enough for a family
We are pretty happy
4.3
Everything. Crown Metropol never disappoints
Location, facilities and service
4.3
Lovely hotel with great facilities and so close to everything.
4.3
I love the beautiful rooms and the location is amazing
I am not sure about the style of bathroom. It’s all very open especially as I was staying with a friend and not my husband.
4.3
I went with the kids for a fun night out as a little surprise and they had an absolute ball - loved the views, pool and Crown (even though we are Melbourne based and they know Crown).
Nothing all very good.
4.3
Clean and comfortable. Staff were more than happy to help
For the price you pay per night you could have had breakfast included and valet parking included
4.3
Location and quality of the hotel
-
4.3
Cleanliness
Tv was a bit hard to use
4.3
Great
Nothing
4.3
They were helpful with a late night last minute check in and booking a room
The bathroom amenities, there were only supplies for one person (toothbrush etc) even though two people were said to be coming.
Compared to towers obviously a massive step down. Even including the in room service, limited menu after certain hours and no all day breakfast.
4.3
staff were very unfriendly and not accommodating at all, i have stayed at the crown a few times previously and am happy to pay a higher rate due the overall experience I've generally had. my last experience was not to the standard i know crown usually has for their guests. It was very disappointing.
4.3
Staff and service impeccable what a clean beautiful stay once again
Nothing
FAQs
How much does this hotel cost compared to others in Southbank?
The average price for a rental in Southbank is $164 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crown Metropol Melbourne. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crown Metropol Melbourne. Enjoy the water!
Is Crown Metropol Melbourne pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crown Metropol Melbourne?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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