Mercure Birmingham West Hotel

3.8 / 5.0

Good(3,142 Ratings)

Hotel in Birmingham

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The 4-star Mercure Birmingham West Hotel is perfectly located; just 5 miles from Birmingham City Centre being the perfect base to explore Birmingham and its surrounding areas.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Birmingham

Nearby attractions

Black Country Living Museum

6.7 mi

West Midland Safari Park

25.9 mi

Stratford Butterfly Farm

40.6 mi

King Power Stadium

57.6 mi

Available Rooms

Standard Double Room

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Privilege King Room

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Classic Single Room

1 Single • 193 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Classic Single Room - Disability Access

1 Single • 193 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Mercure Birmingham West Hotel

$$$$

3.8 / 5.0

Good(3,142 Ratings)

Hotel in Birmingham

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The 4-star Mercure Birmingham West Hotel is perfectly located; just 5 miles from Birmingham City Centre being the perfect base to explore Birmingham and its surrounding areas.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Birmingham

Nearby attractions

Black Country Living Museum

6.7 mi

West Midland Safari Park

25.9 mi

Stratford Butterfly Farm

40.6 mi

King Power Stadium

57.6 mi

Available Rooms

Standard Double Room

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Privilege King Room

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Classic Single Room

1 Single • 193 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Classic Single Room - Disability Access

1 Single • 193 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.8 / 5.0

Good(3,142 Ratings)

100% verified reviews

4.0 / 5.0

Aug 2024

Good hotel would recommend

Didn’t have breakfast but daytime meals were good

Internet connection

5.0 / 5.0

Aug 2024

Excellent, spasouse rooms, great customer service

Everything, the manners and politeness of the staff, clean, friendly place, and lovely pool that me and my children dkd enjoy.

There wasnt anything i didnt like.

3.5 / 5.0

Aug 2024

Stayed in better

I only booked so we could use Swimming pool, sauna and steam room and gym .

The food was not very nice, £15.50 for a bland burger a few chips and small pot of coleslaw. Breakfast was also disappointing.

2.5 / 5.0

Jun 2024

tired hotel, absent staff, huge wheel breaker potholes, smokers surrounding entrance.

Dinner and Breakfast in the restaurant was of good quality.

Hotel is old and tired. Staff not attentive throughout our stay, Reception, Bar (we left after waiting for 5 mins waiting for someone to appear at the bar).. very drunk local wanted to be my best friend, no staff watching over him... they must have been serving him all day! Restaurant wasn't busy yet took nearly an hour to prepare our salad!

4.0 / 5.0

Jun 2024

Comfortable with a focus on customer service.

Good location. Reception staff are very attentive, especially Yvonne who made sure that my stay was comfortable and room as requested. Yvonne also helped me to book a room over the phone when I was in a rush. Great attitude!

Rooms could be cheaper!

4.5 / 5.0

Jun 2024

Great … apart from the price of the tea

Staff were great

2 cups of tea from a machine was neatly £6… that’s greedy/extortionate…

0.5 / 5.0

Jun 2024

It was a tragedy

Nothing

Cleaners and it’s sanitary standards, dust on the cabinet shelf’s and towels been thrown on the outside car park floor by cleaners.

5.0 / 5.0

May 2024

Brill little hotel

Room was clean, staff were friendly (except one female) however breakfast was lovely and the bar was brilliant.

N/A

1.5 / 5.0

May 2024

Would not stay again !!!

Dirty Smelt of damp and generally filthy Got given a room that someone was already in !!!

4.0 / 5.0

May 2024

Good value for money hotel at the same price as budget hotels!

Surprisingly very clean hotel. Very nice location away from the main road and staff are nice. Would stay again

No fridge in the rooms

2.5 / 5.0

May 2024

Average

Overall stay was average though I expected more as per the ratings. They have enough parking space.

Bad mattress. Damaged driveway road, to the extent it can damage your car. Room was not so cool.

4.5 / 5.0

May 2024

great find for the commonwealth games

comfty beds, lovely clean room and amazing staff.

nothing. all great

5.0 / 5.0

May 2024

It was really good

Neatness and swimming pool

1.5 / 5.0

May 2024

Below average

Staff were nice

Stains on carpet in room ... gross! Breakfast was sub par, there was little left (not regularly refreshed) and minimal choice.

3.0 / 5.0

May 2024

not worth the price but not expensive. hotel needs a senior manager checking state of everything and a refurb

pool. rooms were ok. food was simple but really nice. staff very friendly and helpful

hotel best described as tired. the entrance was very rough . broken steps etc. disabled ramp needs looking at. bathrooms roughly painted. mould type stains around tap. room freezing and heating didnt change temp. large wet patch in room near head of bed. found wire i breakfast fried egg (told staff) nothing else said. dreadful coffee in machine. strange aftertaste

3.5 / 5.0

Apr 2024

Comfortable if uninspiring.

Room was good. Didn't try the gym facilities. Breakfast was ok. Staff friendly and helpful.

Coffee was weak. No whole grain, sugar-free options for breakfast. overall the place seeed dull and lacked a spark.

2.5 / 5.0

Jan 2024

I would not stay there because of the cigarette smell in the room.

In general the hotel is ok. Don't expect much for this cheap price. But everything in the room was in good condition .

The room was nice, but the smell of cigarettes in it was awful. I don't know if it is the same in all the rooms, our was the last in the corridor on the 3d floor. This horrible smell outweighed all the advantages.

3.0 / 5.0

Jan 2024

Good value for money

Staff very friendly and helpful. Good facilities for price of hotel.

At breakfast the scrambled eggs were very bad. Chopped finely and mixed with something. Scrambled eggs should be done properly or alternatively serve fried eggs.

4.0 / 5.0

Jan 2024

Exceeded my expectations!

My room was lovely. Nespresso machine, fridge, complimentary soft drinks, bathrobes & slippers, iron & board, a bath, nice toiletries, really comfy bed with plenty of pillows, good seating and tv.. really nicely presented, clean and fragrant. Really exceeded my expectations!

Nothing.

2.5 / 5.0

Jan 2024

Did not appreciate housekeeping came into my room uninvited and did not adhere to my privacy .

Almost everything was ok.

I did not put the door sign on doorknob to say on whether I was exploring or sleeping and housekeeping went into room took away towels and emptied bin and left the bed unmade and left a towel on the chair. When I returned approximately 22:00, I couldn't gain access to my room (red) and I then went down to reception and the first receptionist couldn't understand why this happened, then he reactivated the key card. I went back to the room and thats when I discovered housekeeping gain access to the room, of which they shouldn't. I lost sleeping my last night and woke up with a headache throughout the day right upto checking out at 12:00. and there after. When I went back down to reception after gaining access to room, I spoke with Jad and he told me that the reason why the card didn't work was that it could be next to my mobile phone. I was surprised by his reasoning and I doubted his claim. He ofme another room ( not that it would've made a difference)??? He said that he will speak to housekeeping manager the next day and they will give e me the reason why. I spoke to this housekeeping manager Ada? and she told me that it is all down to the reception why the key card didn't work, ad my stay was 2 nights not 1 night? Housekeeping did not want to take responsibility or accountability, in other words, shift the blame. I asked Ada? if you don't see a notice on the doorknob, you still go in and Ada? said yes after they knocked the door. Then I said, if someone is sleeping and they didn't answer, therefore they have envaded by personal space and came in uninvited.

4.0 / 5.0

Jan 2024

Food and drink very expensive bar staff very slow at serving we had to ask about our room to be clea

Had no breakfast very expensive

That you had to ask for your room to be cleaned

1.5 / 5.0

Jan 2024

Disappointed, room was cold and smelt of smoke, dinner was bland. Did report to reception on leavin

Breakfast was good and staff reacted well to running out of bacon

The room smelt of smoke, would suggest a previous guest had been smoking in the room . Heating didn't work and the room was chilled Did report to reception when leaving.

4.5 / 5.0

Jan 2024

Excellent midway venue when on route. Facilities very good. Staff very helpful.

Cooked breakfast very good and cereals/fruit. Staff very helpful. Room bright and clean.

Pastries and coffee for breakfast a bit mediocre.

4.5 / 5.0

Jan 2024

Mercure West Birmingham

The hotel was easy to find, the staff were very helpful and friendly and the facilities were good. The room was very clean, spacious and comfortable with a good sized bathroom. We were given a welcome drink on arrival which we enjoyed in the bar area. It was handy to go into Birmingham city centre on the local train which took 10minures with free park and ride.

The chlorine levels in the jacuzzi seemed to be quite strong but when I raised this with the lady working there she said she had checked the ph levels and they were correct.

1.5 / 5.0

Jan 2024

To start with very upsetting, last day better as we were moved to another room.

Location to city centre and the leisure facilities.

The room, paper thin walls Smell of weed Coughing members of staff without appropriate hygiene.

5.0 / 5.0

Jan 2024

Really nice hotel to stay at

Staff were so welcoming, I’m a vegetarian and they provided me with vegetarian sausages, room was comfortable and had lots of space

The bath was really small my partner is 5 ft 6 and I am 5ft 2 and neither of us fit in the bath. Also had to pay for parking even though we were staying at the hotel

2.0 / 5.0

Jan 2024

Absolutely great hotel, so clean and tidy with great food. Staff needs to be clearer.

The food was great. We arrived to breakfast a little later then we hoped for and tiwards the end of the service times but there was still plenty of fresh hot food. The food always nice here. The hotel itself is always clean and fresh looking. Always smells nice and always tidy.

The staff were great but they just didnt make it clear enough what we needed to do. We sat in the restaurant for over 35 mins before we had to approach someone and ask where we order food. They said he would go to the table and take our order. They eventually come over and asked what we wanted to eat and we still haven't even seen the menu at this point. They did apologise and took our food order. Bit frustrating really, maybe short staffed but i expected more clearer instructions. The rooms are always clean and tidy but the bed in this particular room was just so uncomfortable, the mattress is clearly worn and requires replacement. The pillows were too soft for our liking too. We requested some basic items in our room and had confirmation back from the hotel but once in the room we realised the extras wasnt there. Nothing reception didnt sort out but beings we had confirmation, we expected them in the room.

3.5 / 5.0

Dec 2023

Lovely hotel, noise spoilt stay.

Modern hotel. Lovely room...big bed and very clean.

Paying for parking. Hourly noise...woke me up. Noisy people next door at 4am! Very loud group of men in swimming pool on Sunday morning.

5.0 / 5.0

Sep 2023

Well moneys worth

Comfortable

5.0 / 5.0

Sep 2023

Exceptional

Everything

Nothing

3.0 / 5.0

Sep 2023

Tied data Hotel not a great area and way over priced a £100 a night hotel charging £170.

Reception and bar

Location was fine for me but not great in terms of the area and approach to the hotel the hotel was not particularly clean especially lifts stairs and corridors

5.0 / 5.0

Sep 2023

I shall certainly stay again

Your Reception staff very warming greeting having a vulnerable son , Room service ladies very polite , hotel was clean parking was fine and this was my 2nd time I stay 7 nights in August family weddings .Thankyou

All was fine x

1.0 / 5.0

Sep 2023

Very poor

This hotel is a joke. There was refugees staying in the hotel. I don’t have a problem at all with this but I do when there is a security guard on 24 watch that informs you they are causing problems for guests staying on site

Everything

4.5 / 5.0

Aug 2023

Very pleasant, very friendly and helpful staff.

The rooms were very adequate and very modern, the outside building could maybe need a bit of a revamp.

Nothing we had a pleasant stay

3.5 / 5.0

Aug 2023

Great location for what we needed

The location was fantastic for where we needed to be Was clean Food is restaurant was nice and bar staff lobely Facilties of the pool was pleasant

The reception staff were clearly flustered with the amount of people arriving for a event To have security on each door of hotel is something I have never witnessed before made u feel like you were a bad client due to the festival No hot water for a shower Jacuzzi was not working It was a further 14 pound to park

4.0 / 5.0

Aug 2023

Anomoly weekend stay

Good facilities, room was nice. Didnt use leisure centre though looked nice.

Tried to charge £15 for booking in half hour early. Charged for cars to be parked in their car park when it should be included in ur stay!? Bar and food expensive.

FAQs

How much does this hotel cost compared to others in Birmingham?

The average price for a rental in Birmingham is $176 per night. This rental is $98 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Birmingham West Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Birmingham West Hotel. Enjoy the water!

Is Mercure Birmingham West Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Mercure Birmingham West Hotel?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Soak up the beauty of Birmingham in our House, Seymour Road - Birmingham BnBs. With a range of amenities such as Internet / Wifi, Balcony or Patio and Kitchen or Kitchenette, you'll feel right at home.

$$$$

Mercure Birmingham West Hotel

Hotel in Birmingham

Reasons to book

About this hotel

Amenities

Map of Birmingham

Nearby attractions

Available Rooms

Standard Double Room

Privilege King Room

Classic Single Room

Classic Single Room - Disability Access

Standard Twin Room

Mercure Birmingham West Hotel

Hotel in Birmingham

Reasons to book

About this hotel

Amenities

Map of Birmingham

Nearby attractions

Available Rooms

Standard Double Room

Privilege King Room

Classic Single Room

Classic Single Room - Disability Access

Standard Twin Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Birmingham?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Birmingham West Hotel pet friendly?

What amenities are available at Mercure Birmingham West Hotel?

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