Gran Hotel Diligencias

4.3

Excellent(2,298 Reviews)

Hotel in Heroica Veracruz

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in the Historic District of Veracruz, this hotel is a 10-minute walk from the coast of the Gulf of Mexico. It offers an outdoor pool and massage center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Heroica Veracruz

Nearby attractions

Available Rooms

2 Double • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 269 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Gran Hotel Diligencias

$$$$

4.3

Excellent(2,298 Reviews)

Hotel in Heroica Veracruz

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in the Historic District of Veracruz, this hotel is a 10-minute walk from the coast of the Gulf of Mexico. It offers an outdoor pool and massage center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Heroica Veracruz

Nearby attractions

Available Rooms

2 Double • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 269 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.3

Excellent(2,298 Reviews)

100% verified reviews

4.3

Sep 2024

malm

el buffet

pantalla muy lejos o pequeña, mucho ruido por la cercanía a los portales la música toda la noche

4.3

Aug 2024

Per il prezzo proposto il soggiorno è stato sufficientemente interessante

Buona posizione e il personale gentile e disponibile, buona la grandezza della camera e del letto

Scarsa manutenzione della struttura, bagni nella stanza vecchi e scomodi, salviette vecchie e ingiallite, lenzuola non adatte alla grandezza dei letti per cui corte

4.3

Aug 2024

Amplias habitaciones en el centro de Veracruz

Muy amplias las habitaciones y cómodas, sobre la plaza de armas de Veracruz, cerca de todo.

El baño de la habitación no huele bien, pero segun nos dijeron se debe a las alcantarillas de la ciudad que están justo reparando en este momento.

4.3

Aug 2024

Bonito viaje

Es un lugar histórico

Un poco descuidados los muebles

4.3

Aug 2024

Vale la pena a pesar del personal.

La ubicación. Está justo en el centro y es muy fácil tomar taxis de ida y de regreso. Tuve miedo de que el escándalo típico del zócalo no me dejara dormir, pero no fue problema. Las camas, muy cómodas. La habitación sencilla pero con todo lo necesario por el precio. La alberca, muy chiquita pero con el agua perfecta. El lobby, muy elegante.

El personal tiene una actitud poco servicial. No te saludan, a veces hacen los cuartos ya muy tarde y no resuelven consultas básicas por teléfono. Es una lástima que permitan colgar la ropa en los balcones; en otros lugares te llaman para que la quites, pero aquí no. Se ve fatal. Siempre están a punto de ser un gran hotel (y por tanto, cobrar más caro) pero hay detallitos que no los dejan.

4.3

Aug 2024

Me decepcionó!

No mucho solo estuve una noche

Las camas y las almohadas de muy mala calidad

4.3

Jul 2024

Excelente servicio en todo

Excelente servicio

Todo Muy bien

4.3

May 2024

It was nice!

Nice atmosphere, beautiful building!

I would like more lights in the room!

4.3

May 2024

Aniversario

Ubicación y el personal

El elevador. Muy viejo, desentona totalmente con lo hermoso del loby, deberían de restaurarlo

4.3

Aug 2023

Please make sure the bathroom by the pool has some airfresher

That closed to the everything

It’s ok to spend the night but has a a smell like old buildings

4.3

Aug 2023

great place motorcycle friendly

big room

noise from the plaza until 4 a.m.

4.3

Aug 2023

I"ll be back again

The rooms are super confort and clean, the workers are Kind and the swimming pool is amazing

I didn't like that cleaning staff knocks the door early to ask for laundry so that interrupt my sleep

4.3

Aug 2023

Room must be upgraded!! To much fungus on the bathroom and they need to clean cooners

Location

As we arrived to our assigned room 210, before sitting on the beds, We inspected the bed sheets and we found human hairs on the bed sheets. So, we decided to inspect the bedsheets more in detail. As we checked the beds, we found few stains on the bedsheets and pillow cases. I called the front desk and requested to have housekeeping to come back and change the sheets, and they did not come. I then decided to take a shower while waiting for housekeeping and to my surprise, the first flow of water out of the shower was dirty black and muddy. I asked my husband to go down and talk to the front desk and request a room change. My husband went to talk to the front desk and they decided to change our room after my husband showed them the pictures and video of the condition the room was left in. I’m attaching photos and video of the bedsheets and bathroom. Please review the info with the hotel.

4.3

Jul 2023

Superb

Staff always kind and helpful!

4.3

Jul 2023

Very good

Rooms

Personal front desk

4.3

Jul 2023

Great experience in an old world atmosphere!

I truly have nothing to complain about! The staff kind & polite, the breakfast buffet delicious & too many food choices on the table! The wait staff attentive & clears plate as soon as you set it aside! The bed & pillows comfortable, I ended up staying another night! Plenty of hot water to fill the bathtub, all around worth every dime I paid! Ooh located right in the Centro area across from a beautiful park where they have out door concerts, dancing & festival activity on weekends!

No complaints at all

4.3

Jul 2023

Poor

The location was excellent

There weren't towels for the face and hands, and there was not a carpet for the shower, so slippery the floor. It wasn't worth it 😕 too old, and air conditioning has a lot of noise .

4.3

Jun 2023

Nice hotel, but false promises about their amenities

Big rooms, clean, nice balcony view

Business center doesn’t have computers and printers, shuttle service is false, you have to leave your passport at the front desk and pick up until checkout just to receive the remote control for the tv. Internet is bad.

4.3

May 2023

Nice place for a quick weekend.

Great location in the heart of town. Semana Santa can be noisy but our room was quiet in the back.

Property was a little older and we couldn’t really use any facilities but it was ok.

4.3

Apr 2023

excelente

location! food

el aire acondicionado en las áreas comunes

4.3

Mar 2023

Very good

The location on the Zocalo is great. Our room was facing the side street and very quiet. Breakfast was very good. The staff very helpful.

4.3

Feb 2023

Brautiful hotel with charm and history - very comfortable and great staff.

the room was lovely and the stay was very comfortable. The staff were super helpful and attentive - especially Frank on reception who was very professional and friendly.

The location is very central - facing the square and the restaurants there had live music until late (00h40) which meant a late night. Not the hotel’s fault as they aren’t responsible for their neighbours.

4.3

Dec 2022

Good

The location in the center of the city

The swimming pool didn’t have water, but anyways there was a very loud private party.

4.3

Oct 2022

Very good location

The location is perfect, the staff was very friendly and the price is unbeatable

It's possible to hear conversations from outside the room xD

4.3

Oct 2022

Exceptional

Everything it’s a beautiful old grand hotel the Buffay breakfast is delicious the staff very nice my room gorgeous with a bathtub and a beautiful view out of my little balcony

4.3

Sep 2022

Mexican night at Diligencias Veracruz

The location is awesome, facilities and decoration are great in general. Room size is amazing. Hotel's restaurants are delighting.

The morning shift staff was, in my opinion, arrogant and inefficient. There was a strong cleaner odor in the room's toilet. Frontdesk staff should be adjusted/increased on special holidays, they were having a hard time.

4.3

Aug 2022

The hotel was very non intrusive, safe and profesional

Location, location, location

The front desk staff could use a little training in customer se ice.

4.3

Aug 2022

Loved our time there 100%

Right in the center of the Zocalo the main place for all the restaurants and live music

Rooms could be updated to be made brighter decor

4.3

Aug 2022

loved it

very elegant

all was great

4.3

Jun 2022

I’ve stayed here many times, maybe I got a “bad room” but felt run down and not worth the price

right on the zocalo, very central.

The old polyester comforter, the broken toilet seat, water shooting out of taps when you turn them on. Feels very run down. Breakfast not included this time.

4.3

Jun 2022

Exceptional

The beverage and the food, delicious and very good quality inside of EL ESTRIBO Restaurant. The attention from the employees, was excellent and so kind from everyone there, It was a very good experience. Without hesitation, I will be back very soon

FAQs

How much does this hotel cost compared to others in Heroica Veracruz?

The average price for a rental in Heroica Veracruz is $60 per night. This rental is $24 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Gran Hotel Diligencias. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Gran Hotel Diligencias. Enjoy the water!

Is Gran Hotel Diligencias pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Gran Hotel Diligencias?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Excellent(2,919 Reviews)

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Gran Hotel Diligencias

Hotel in Heroica Veracruz

Reasons to book

About this hotel

Amenities

Map of Heroica Veracruz

Nearby attractions

Available Rooms

Gran Hotel Diligencias

Hotel in Heroica Veracruz

Reasons to book

About this hotel

Amenities

Map of Heroica Veracruz

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Heroica Veracruz?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Gran Hotel Diligencias pet friendly?

What amenities are available at Gran Hotel Diligencias?

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